Carvana

2 months ago

Customer Service Delivery Advocate- 4 day work week!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Deliver a seamless car-buying experience by driving and safely delivering vehicles to customers’ doors using custom haulers, then completing customer paperwork and detailed notes in the customer tracking system. Inspect vehicles and haulers to ensure safe operation while maintaining a clean driving record. Work onsite in Trenton, OH, representing the Carvana brand and supporting customer happiness from driveway delivery through community involvement.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles straight to customers’ doors using custom car haulers.
•Frequently load/unload vehicles and inspect the car-hauler to ensure safe to drive.
•Complete customer paperwork and include thorough notes in the customer tracking system.
•Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.
•Represent the Carvana brand by delivering memorable customer experiences.

Pay and Benefits

Salary: USD 20 hourly

Perks:Health InsuranceDentalVision401kStudent LoanVehicle DiscountsPet Insurance

Key Requirements

•At least 2 years of customer-facing experience.
•Ability to perform physically demanding tasks including detailing vehicles and frequent loading/unloading in indoor and outdoor conditions.
•Must be able to read, write, speak, and understand English.
•Requires lifting/carrying/pushing/pulling up to 50 lbs and extended periods of walking/standing (8+ hours).
•All applicants must pass a drug test and obtain a DOT Medical Card; must be able to obtain a Notary in your local jurisdiction within the first 90 days of employment.

Experience:2+ yearsCustomer-facingAutomotive retail

Skills:Customer-focusedSelf-motivatedTeamworkAttention to safetyRecord keeping

Certifications:NotaryDOT Medical CardChauffeur's licenseVehicle Verifier license

Languages:English

Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website

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Carvana

2 months ago

Customer Service Delivery Advocate- 4 day work week!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Deliver vehicles straight to customers’ doors using custom car haulers.
•Frequently load/unload vehicles and inspect the car-hauler to ensure safe to drive.
•Complete customer paperwork and include thorough notes in the customer tracking system.
•Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.
•Represent the Carvana brand by delivering memorable customer experiences.

Pay and Benefits

Salary: USD 20 hourly

Perks:Health InsuranceDentalVision401kStudent LoanVehicle DiscountsPet Insurance

Key Requirements

•At least 2 years of customer-facing experience.
•Ability to perform physically demanding tasks including detailing vehicles and frequent loading/unloading in indoor and outdoor conditions.
•Must be able to read, write, speak, and understand English.
•Requires lifting/carrying/pushing/pulling up to 50 lbs and extended periods of walking/standing (8+ hours).
•All applicants must pass a drug test and obtain a DOT Medical Card; must be able to obtain a Notary in your local jurisdiction within the first 90 days of employment.

Experience:2+ yearsCustomer-facingAutomotive retail

Skills:Customer-focusedSelf-motivatedTeamworkAttention to safetyRecord keeping

Certifications:NotaryDOT Medical CardChauffeur's licenseVehicle Verifier license

Languages:English

Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana

Industry: Automotive

Website