Operations Associate

Zinc
London
Workplace: HybridFull timeGBP 31,000 - 31,000 annuallyFunction: Business Operations0Skills: ["Attention to detail","Communication","Problem-solving","Organisation","Ownership"]

Support day-to-day operational processes across the business by maintaining accurate commercial data in HubSpot CRM, ensuring reliable reporting for senior leadership, and assisting operations analysts with data tasks and workflow building. You’ll resolve data and process issues with teams including Account Management, Sales, and Finance, investigate invoice and billing exceptions, document manual workflows, and help with ad-hoc reporting to enable continuous improvement and automation.

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FursaFursa
Zinc
Zinc
1 day ago

Operations Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Support day-to-day operational processes across the business by maintaining accurate commercial data in HubSpot CRM, ensuring reliable reporting for senior leadership, and assisting operations analysts with data tasks and workflow building. You’ll resolve data and process issues with teams including Account Management, Sales, and Finance, investigate invoice and billing exceptions, document manual workflows, and help with ad-hoc reporting to enable continuous improvement and automation.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Maintain the accuracy of commercial data in HubSpot CRM to support sales forecasting and financial reporting.
  • •Ensure reliable reporting for senior leadership and assist operations analysts with data tasks and workflow building.
  • •Investigate and resolve complex client setups and billing exceptions that cannot be automated.
  • •Support commercial and client operational queries, including troubleshooting invoicing and system data issues.
  • •Document manual workflows with the senior operations team and assist with ad-hoc reporting requests from leadership.

Pay and Benefits

Salary: GBP 31,000 annually
Perks:HolidayPensionEquityRemote WorkBenefits Allowance

Key Requirements

  • •0–2 years of experience in an operations, administrative, or coordination role, or recent graduate with relevant internship experience.
  • •Proficiency with spreadsheets for data organisation (Google Sheets or Microsoft Excel).
  • •Clear, professional communication to explain issues verbally and in writing with stakeholders from Account Management and Finance.
  • •Systematic problem-solving skills to handle non-standard issues like complex invoices or data discrepancies.
  • •Strong organisation and time management to balance recurring monthly deadlines with ad-hoc requests.
Skills:Attention to detailCommunicationProblem-solvingOrganisationOwnership
Tech Stack:HubSpot CRMHubSpotGoogle SheetsMicrosoft Excel

Company Brief

Zinc
Zinc (Zinc Work Ltd) provides global automated background and reference-checking software for HR and hiring teams, integrating with major ATS platforms to speed and simplify pre-employment screening. ([crunchbase.com](https://www.crunchbase.com/organization/zinc-38c8?utm_source=openai))
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Revenue: USD 10M to 25M
Growth: Growth Stage Startup
Funding: Series A
Headquarters: London, United Kingdom
Founded: 2018
WebsiteLinkedIn