Account Director, Client Strategy (Remote Canada) - Future Opening

Directive
Vancouver, Montreal, Calgary, Toronto, Ottawa
Workplace: RemoteFull timeFunction: Strategy & Corporate DevelopmentExperience: 7-12 yearsSkills: ["Executive communication","Commercial acumen","Strategic thinking","Cross-functional leadership","Growth mindset"]

Own strategic relationships for a high-value portfolio, serving as the senior day-to-day advisor for enterprise and high-growth clients. Drive retention, expansion, and executive-level client experience tied to Net Revenue Retention, including renewals, upsell, and cross-sell. Architect integrated cross-channel growth plans across paid media, SEO/content, CRO, creative, and RevOps, lead QBR storytelling, and mentor strategists and teams.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Directive
Directive
3 days ago

Account Director, Client Strategy (Remote Canada) - Future Opening

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own strategic relationships for a high-value portfolio, serving as the senior day-to-day advisor for enterprise and high-growth clients. Drive retention, expansion, and executive-level client experience tied to Net Revenue Retention, including renewals, upsell, and cross-sell. Architect integrated cross-channel growth plans across paid media, SEO/content, CRO, creative, and RevOps, lead QBR storytelling, and mentor strategists and teams.
Location: Vancouver, Montreal, Calgary, Toronto, Ottawa
Workplace: Remote
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Director level

Key Responsibilities

  • •Own strategic, executive communication, and long-term partnership value for enterprise and high-growth client relationships.
  • •Develop and execute retention, renewal, upsell, and cross-sell strategies tied directly to NRR performance.
  • •Design integrated cross-channel growth plans across Paid Media, SEO/Content, CRO, Creative, and RevOps with cohesive reporting.
  • •Maintain commercial ownership for portfolio economics including forecasting, margin health, scope control, and renewal negotiations.
  • •Lead QBRs and translate performance data into executive business narratives; proactively manage risk and mentor strategists and analysts.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife Insurance401k

Key Requirements

  • •7–12 years of experience in agency or client services roles, with significant exposure to B2B SaaS or technology clients.
  • •Proven ownership of renewals, upsell, and cross-sell motions across a $2M+ portfolio.
  • •Fluency across Paid Media, SEO/Content, CRO, Creative, and RevOps, connecting execution to business outcomes.
  • •Experience partnering with VP-, CMO-, and CRO-level client stakeholders.
  • •Comfort owning forecasts, margins, scope, and renewal economics while communicating performance as business impact.
Experience:7-12 yearsB2B SaaSTechnology clientsAgencyClient services
Skills:Executive communicationCommercial acumenStrategic thinkingCross-functional leadershipGrowth mindset
Tech Stack:ZoomSlack

Company Brief

Directive
Directive is a B2B performance marketing agency specializing in SEO, PPC, content, paid media, and RevOps to drive predictable revenue for enterprise and SaaS clients.
Industry: Consulting
Company Size: Medium (51 to 250 employees)
Growth: Established Company
Headquarters: Irvine, United States
Founded: 2014
Glassdoor
Glassdoor: 2.7
WebsiteLinkedInGlassdoor