Account Director, Client Strategy (Remote US) - Future Opening

Directive
Irvine, San Francisco, Atlanta, Los Angeles, New York, Chicago, Boston
Workplace: RemoteFull timeUSD 100,000 - 160,000 annuallyFunction: Strategy & Corporate DevelopmentExperience: 7-12 yearsSkills: ["Executive communication","Commercial acumen","Strategic thinking","Cross-functional leadership","Growth mindset"]

Own enterprise client relationships as the senior strategic and commercial lead, driving retention, expansion, and executive-level client experience. Build integrated cross-channel growth plans spanning Paid Media, SEO/Content, CRO, Creative, and RevOps, translating performance into revenue impact through QBRs and business narratives. Manage portfolio economics (forecasting, margin health, scope, renewal negotiations) and mentor strategists and analysts to improve strategic accountability across the team.

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Directive
Directive
3 days ago

Account Director, Client Strategy (Remote US) - Future Opening

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Job Summary

Own enterprise client relationships as the senior strategic and commercial lead, driving retention, expansion, and executive-level client experience. Build integrated cross-channel growth plans spanning Paid Media, SEO/Content, CRO, Creative, and RevOps, translating performance into revenue impact through QBRs and business narratives. Manage portfolio economics (forecasting, margin health, scope, renewal negotiations) and mentor strategists and analysts to improve strategic accountability across the team.
Location: Irvine, San Francisco, Atlanta, Los Angeles, New York, Chicago, Boston
Workplace: Remote
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Director level

Key Responsibilities

  • •Serve as the senior day-to-day strategic lead for enterprise and high-growth clients, owning executive communication and long-term partnership value.
  • •Develop and execute renewal, upsell, and cross-sell strategies tied directly to Net Revenue Retention (NRR) performance.
  • •Architect integrated growth plans across Paid Media, SEO/Content, CRO, Creative, and RevOps with cohesive execution and reporting.
  • •Own portfolio economics including forecasting, margin health, scope control, and renewal negotiations.
  • •Lead QBRs and executive storytelling by translating performance data into business narratives that connect marketing execution to revenue impact.

Pay and Benefits

Salary: USD 100,000 - 160,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

  • •7–12 years in agency or client services roles with exposure to B2B SaaS/technology clients.
  • •Proven experience owning renewals, upsell, and cross-sell motions across a $2M+ portfolio.
  • •Fluency across Paid Media, SEO/Content, CRO, Creative, and RevOps, connecting execution to business outcomes.
  • •Experience partnering with VP-, CMO-, and CRO-level client stakeholders.
  • •Strong executive communication and commercial ownership of forecasts, margins, scope, and renewal economics.
Experience:7-12 yearsB2B SaaSTechnologyAgencyClient services
Skills:Executive communicationCommercial acumenStrategic thinkingCross-functional leadershipGrowth mindset
Tech Stack:ZoomSlack

Company Brief

Directive
Directive is a B2B performance marketing agency specializing in SEO, PPC, content, paid media, and RevOps to drive predictable revenue for enterprise and SaaS clients.
Industry: Consulting
Company Size: Medium (51 to 250 employees)
Growth: Established Company
Headquarters: Irvine, United States
Founded: 2014
Glassdoor
Glassdoor: 2.7
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