Key Account Manager - Montenegro (They/She/He)

Delivery Hero
Podgorica
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Problem-solving","Analytical thinking","Data-driven decision making","Time management","Prioritization","Strategic planning","Proactive execution"]

Manage and grow long-term relationships with top restaurant partners, acting as a trusted consultant to support their goals. Use data-driven insights and cross-functional collaboration to improve partnership performance and profitability. Own partner revenue growth through promotions, marketing activations, and menu optimization, and take responsibility for partner onboarding in the app from store setup through launch support.

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Delivery Hero
Delivery Hero
3 days ago

Key Account Manager - Montenegro (They/She/He)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Manage and grow long-term relationships with top restaurant partners, acting as a trusted consultant to support their goals. Use data-driven insights and cross-functional collaboration to improve partnership performance and profitability. Own partner revenue growth through promotions, marketing activations, and menu optimization, and take responsibility for partner onboarding in the app from store setup through launch support.
Location: Podgorica
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and maintain long-term relationships with restaurant partners through consistent, proactive communication.
  • •Understand partners’ business goals and challenges and provide strategic guidance and support.
  • •Analyze and use data to improve operational excellence, growth, and profitability for partners and Glovo.
  • •Drive revenue growth via promotions, marketing activations, and menu optimization.
  • •Own partner onboarding in the app from store setup to supporting partners’ first days on Glovo, partnering with Marketing, Operations, Finance, and Customer Service.

Pay and Benefits

Perks:Health InsuranceMeal BenefitGym MembershipRemote WorkWellness Stipend

Key Requirements

  • •2+ years of experience in high-performance account management or business consultancy, preferably in FMCG, food-hospitality, or on-demand delivery.
  • •Bachelor’s degree in Business Administration, Marketing, or Industrial Engineering (or a plus).
  • •Proven ability to exceed KPIs with timely execution in an ambitious environment.
  • •Strong analytical/problem-solving approach with data-driven decision making.
  • •Native-level Montenegrin and proficiency in English; knowledge of Google suite with Salesforce being a plus.
Experience:2+ yearsFMCGFood-hospitalityOn-demand deliveryAccount managementBusiness consultancy
Education:Bachelor's in Business Administration, Marketing, Industrial Engineering
Skills:Problem-solvingAnalytical thinkingData-driven decision makingTime managementPrioritizationStrategic planningProactive execution
Languages:MontenegrinEnglish
Tech Stack:Google suiteSalesforceData analysis

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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