Social Media Community Manager

Suno
New York, Los Angeles
Workplace: OnsiteFull timeUSD 82,000 - 107,000 annuallyFunction: Communications, PR & CommunityExperience: 2+ yearsSkills: ["Writing","Judgment","Emotional intelligence","Collaboration","Moderation"]

Own day-to-day community engagement across Suno’s social channels, responding to comments, DMs, and mentions with a distinctly on-brand voice. Build creator and superfans relationships, spot cultural moments and memes in real time, and moderate community spaces with strong judgment. Act as first-line brand listening by tracking sentiment and themes, escalating sensitive issues, and translating community signal into actionable insights for social, brand, PR, product, and safety teams.

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FursaFursa
Suno
Suno
2 days ago

Social Media Community Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Own day-to-day community engagement across Suno’s social channels, responding to comments, DMs, and mentions with a distinctly on-brand voice. Build creator and superfans relationships, spot cultural moments and memes in real time, and moderate community spaces with strong judgment. Act as first-line brand listening by tracking sentiment and themes, escalating sensitive issues, and translating community signal into actionable insights for social, brand, PR, product, and safety teams.
Location: New York, Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Own day-to-day community engagement across Suno social channels by responding to comments, DMs, and mentions in Suno’s voice.
  • •Build relationships with creators and superfans by celebrating work, surfacing songs, and keeping fans recognized.
  • •Spot cultural moments, memes, and trends in real time and partner with the social team to respond quickly with high-quality, on-brand replies.
  • •Moderate community spaces (Discord, Reddit, comments) using care and good judgment aligned with community guidelines.
  • •Track sentiment and themes through social listening, surface emerging issues or bugs, and escalate sensitive conversations to the appropriate teams.

Pay and Benefits

Salary: USD 82,000 - 107,000 annually
Equity and Bonus:Equity
Perks:401kHealth InsuranceDentalVisionPaid LeaveCommuter Benefits

Key Requirements

  • •2+ years of community management or social media experience, ideally at a consumer tech company, music or entertainment brand, creator platform, or culture-forward agency.
  • •Strong, distinctive writing voice that matches brand tone while sounding natural.
  • •Deep fluency in internet and platform culture (TikTok, Instagram, X, YouTube, Discord, Reddit).
  • •Experience moderating online communities and handling feedback, criticism, and trolls with grace.
  • •Comfort with the pace of real-time work and familiarity with community/social tools (e.g., Sprout Social, Sprinklr, Khoros, Discord admin tools).
Experience:2+ yearsConsumer techMusicEntertainmentCreator platformCulture-forward agency
Skills:WritingJudgmentEmotional intelligenceCollaborationModeration
Tech Stack:Sprout SocialSprinklrKhorosDiscord admin toolsNative platform analyticsTikTokInstagramXYouTubeRedditDiscord

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Suno
Develops AI-driven music generation tools that enable users to create original songs, instrumentals, and audio content from text prompts or melodies using generative models and creative workflows for musicians and creators.
Industry: Music Industry
Company Size: Small (11 to 50 employees)
Growth: Early Stage Startup
Founded: 2023
Website