Analyst, HR Ops (Hybrid)

RTX
United States
Workplace: HybridFull timeUSD 57,200 - 108,800 annuallyFunction: People, HR & TalentEducation: bachelorsSkills: ["Communication","Empathy","Problem-solving","Attention to detail","Organizational skills"]

Support U.S. People Services by handling employee and manager inquiries via phone, chat, and case management. Tackle complex employee issues through research, sensitive-case handling, and accurate, empathetic resolution. Help improve operational excellence by identifying process enhancements and contributing to projects that streamline HR service delivery. Collaborate across HR teams to ensure a consistent experience and share insights for continuous improvement.

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FursaFursa
RTX
RTX
1 day ago

Analyst, HR Ops (Hybrid)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Support U.S. People Services by handling employee and manager inquiries via phone, chat, and case management. Tackle complex employee issues through research, sensitive-case handling, and accurate, empathetic resolution. Help improve operational excellence by identifying process enhancements and contributing to projects that streamline HR service delivery. Collaborate across HR teams to ensure a consistent experience and share insights for continuous improvement.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Mid level

Key Responsibilities

  • •Provide HR advisory and engagement support for employee and manager questions via phone, chat, or case management.
  • •Resolve complex employee issues through research, professional judgment, and handling sensitive information.
  • •Support operational excellence by identifying and recommending process enhancements.
  • •Contribute to projects that improve day-to-day HR operations and streamline service delivery.
  • •Collaborate across U.S. People Services teams to deliver a consistent employee experience and share improvement opportunities.

Pay and Benefits

Salary: USD 57,200 - 108,800 annually
Perks:MedicalDentalVision401kPaid Leave

Key Requirements

  • •Typically requires a university degree or equivalent experience.
  • •Experience in a professional environment focused on problem-solving and meeting customer needs.
  • •Proficiency in Microsoft Office applications.
  • •Strong communication skills (written and oral) with empathy and supportive guidance for employee concerns.
  • •Familiarity with HR policy areas (e.g., Compensation, Benefits, Payroll, Talent Management, Employee Relations) and HR systems is preferred.
Education:Bachelor's
Skills:CommunicationEmpathyProblem-solvingAttention to detailOrganizational skills
Languages:Spanish
Tech Stack:Microsoft OfficeWorkdayServiceNow

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

RTX
Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Arlington, United States
Founded: 2020
Website