CX Enterprise Sales Leader - East

Zoom Video Communications
Virginia
Workplace: RemoteFull timeUSD 227,500 - 508,400 annuallyFunction: SalesSkills: ["Coaching","Leadership","Organizational skills","Multitasking","Prioritization"]

Lead a Zoom Contact Center sales team focused on enterprise growth across the East region. Hire, enable, and manage CX Sellers, set strategy and account planning for private-sector customers, and coach the team to achieve quota. Own new acquisition plus upsell/cross-sell into existing relationships using solution-selling and CRM-driven forecasting, while partnering with technical resources and executive stakeholders to close complex opportunities.

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FursaFursa
Zoom Video Communications
Zoom Video Communications
4 days ago

CX Enterprise Sales Leader - East

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Last checked: 15 hours agoStatus: Live

Job Summary

Lead a Zoom Contact Center sales team focused on enterprise growth across the East region. Hire, enable, and manage CX Sellers, set strategy and account planning for private-sector customers, and coach the team to achieve quota. Own new acquisition plus upsell/cross-sell into existing relationships using solution-selling and CRM-driven forecasting, while partnering with technical resources and executive stakeholders to close complex opportunities.
Location: Virginia
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Hire, enable, and manage a team of CX Sellers to qualify leads and uncover prospect needs.
  • •Conduct high-level conversations with C-level and VP executives to address business needs and drive deals.
  • •Use solution-selling techniques to guide the sales process to close.
  • •Develop and maintain business in existing accounts, including upsell and cross-sell, managing complex sales situations and campaigns.
  • •Use CRM to track sales activity and provide forecasts and recommended solutions to support revenue achievement and customer satisfaction.

Pay and Benefits

Salary: USD 227,500 - 508,400 annually

Key Requirements

  • •10+ years of software or solution sales experience, with expertise in Contact Center and/or Contact Center as a Service (CCaaS).
  • •Experience leading and managing a high-performing sales team.
  • •Track record of building and developing effective sales talent.
  • •Demonstrated ability to partner and collaborate across all levels and departments.
  • •Proven ability to achieve consistent quota over achievement in prior roles.
Experience:Software salesSolution salesContact centerCCaaS
Skills:CoachingLeadershipOrganizational skillsMultitaskingPrioritization
Tech Stack:CRMZoom Contact CenterZoom PhoneZoom AppsZoom RoomsZoom Webinars

Company Brief

Zoom Video Communications
Provides video conferencing, chat, phone, webinar, and collaboration software for businesses, schools, and individuals. Its platform is widely used for remote meetings, virtual events, and hybrid work communication.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 2011
WebsiteLinkedIn