Customer Experience Banker - Streetsboro, OH

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Sales"]

Serve as a Financial Concierge for walk-in customers, accurately processing transactions while building long-term consumer and business relationships. Proactively identify customer goals, educate customers on consumer deposit products, and drive growth through disciplined outreach, follow-up, and referrals from customers and partners. Deepen relationships by connecting customers to other bank areas and consistently adhere to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
6 days ago

Customer Experience Banker - Streetsboro, OH

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, accurately processing transactions while building long-term consumer and business relationships. Proactively identify customer goals, educate customers on consumer deposit products, and drive growth through disciplined outreach, follow-up, and referrals from customers and partners. Deepen relationships by connecting customers to other bank areas and consistently adhere to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Educate customers on consumer deposit products and educate customers to meet their needs.
  • •Identify opportunities to grow customer relationships using a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships and build partnerships.
  • •Follow operational, security, risk, and regulatory policies and procedures, balancing daily transactions accurately and efficiently.

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service or military service in an administration/contracting/civil affairs or similar role, or a Bachelor's degree.
  • •Experience providing customer service in banking/financial services or goal-driven retail sales (preferred: 1+ years).
  • •Ability to handle cash (preferred).
  • •Comfort using technology such as mobile services and online banking services (preferred).
  • •Demonstrated knowledge of customer service, relationship management, banking, communication, and presentation.
Experience:1+ yearsBankingFinancial servicesCustomer serviceRetail sales
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationSales
Tech Stack:Mobile servicesOnline banking

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn