Senior Digital Transformation & Process Optimisation Consultant (Senior Value Engineer)! - Scale Team

Celonis
Munich
Full timeFunction: Customer Success & Account ManagementExperience: 3-5 yearsSkills: ["Stakeholder management","Trust building","Executive communication","Adoption enablement","Community engagement"]

Drive customer value at scale as a trusted advisor for a portfolio of accounts. You’ll lead value, adoption, and sponsorship through structured governance, 1:N engagement motions (value bootcamps, sprints, POVs, and workshops), and partner orchestration. Using AI-driven tools and agents, you’ll monitor portfolio health, surface renewal risks, and identify expansion opportunities, partnering with internal CoE and technical teams to deliver value realization with the Celonis Process Intelligence Platform.

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FursaFursa
Celonis
Celonis
1 day ago

Senior Digital Transformation & Process Optimisation Consultant (Senior Value Engineer)! - Scale Team

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Drive customer value at scale as a trusted advisor for a portfolio of accounts. You’ll lead value, adoption, and sponsorship through structured governance, 1:N engagement motions (value bootcamps, sprints, POVs, and workshops), and partner orchestration. Using AI-driven tools and agents, you’ll monitor portfolio health, surface renewal risks, and identify expansion opportunities, partnering with internal CoE and technical teams to deliver value realization with the Celonis Process Intelligence Platform.
Location: Munich
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Serve as a trusted advisor driving value, adoption, and sponsorship for customers and partners across a portfolio.
  • •Establish Centre of Excellence (CoEs), coach customers on their value journey, and provide self-service offerings.
  • •Manage partners and deliver 1:N program motions (value bootcamps, sprint motions, POV development, value sprints) to create scalable impact.
  • •Use AI-driven tools and AI agents to monitor portfolio health, track value realization, and proactively surface renewal risks and expansion opportunities.
  • •Deploy automated value reports and nudges, partnering with internal technical teams to tackle complex builds and deliver value at scale.

Pay and Benefits

Equity and Bonus:Equity
Perks:RsusParental LeavePaid LeaveLearning BudgetHealth InsuranceWellhub Memberships

Key Requirements

  • •3-5 years of programmatic execution with experience driving end-to-end post-sales customer journeys and value realization across a customer portfolio.
  • •Broad industry and domain expertise, with the ability to identify improvement opportunities and cross-pollinate best practices across industries.
  • •High AI fluency, leveraging copilots and intelligent agents to accelerate workflows, build business cases, and monitor portfolio health.
  • •Strong stakeholder management skills to build trust and inspire action with both technical users and C-level executives.
  • •Native-level German proficiency to lead customer workshops and executive presentations and manage stakeholder interactions in German.
Experience:3-5 yearsSaaSEnterprise SaaSProcess intelligenceProcess miningAI
Skills:Stakeholder managementTrust buildingExecutive communicationAdoption enablementCommunity engagement
Languages:GermanEnglish
Tech Stack:Celonis Process Intelligence PlatformProcess Intelligence GraphProcess miningAI-driven toolsAI agentsCopilotsAuto-generated programmatic content

Company Brief

Celonis
Provides cloud-based process mining and execution management software that helps organizations visualize, analyze, and optimize business processes to improve efficiency, reduce costs, and accelerate operational transformation across enterprise systems.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 2011
WebsiteLinkedIn