Sonic Automotive

1 month ago

Service BDC - Lexus Of Serramonte

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Service BDC / BDC Fixed Ops Agent generates service appointments for customers who contact the dealership online, using CRM tools and lead management systems. You’ll handle inquiries, update customer records, and track interest while learning products, inventory, financing and incentive programs to deliver a premium customer experience.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Business Development & Partnerships

Key Responsibilities

•Respond to internet inquiries with courtesy, accuracy and professionalism.
•Promptly and accurately enter all customer inquiry data into the CRM.
•Generate services appointments.
•Conduct phone surveys to assess customer preferences and quality of experience.
•Effectively utilize lead management tools.

Pay and Benefits

Salary: USD 21 hourly

Perks:MedicalDentalVision401kPaid Leave

Key Requirements

•Previous experience in a high-volume call center environment or commission-driven role.
•Excellent interpersonal skills over the phone.
•Goal-driven to meet and exceed store appointment goals.
•Ability to work independently and as part of a team in a fast-paced environment.
•Strong organizational and time management skills.

Experience:Automotive

Skills:Interpersonal skillsCommunicationTeamworkTime management

Languages:English

Tech Stack:CRM

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Sonic Automotive

Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.

Industry: Retail (Offline)

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Charlotte, United States

Founded: 1997

Website LinkedIn

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Sonic Automotive

1 month ago

Service BDC - Lexus Of Serramonte

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Business Development & Partnerships

Key Responsibilities

•Respond to internet inquiries with courtesy, accuracy and professionalism.
•Promptly and accurately enter all customer inquiry data into the CRM.
•Generate services appointments.
•Conduct phone surveys to assess customer preferences and quality of experience.
•Effectively utilize lead management tools.

Pay and Benefits

Salary: USD 21 hourly

Perks:MedicalDentalVision401kPaid Leave

Key Requirements

•Previous experience in a high-volume call center environment or commission-driven role.
•Excellent interpersonal skills over the phone.
•Goal-driven to meet and exceed store appointment goals.
•Ability to work independently and as part of a team in a fast-paced environment.
•Strong organizational and time management skills.

Experience:Automotive

Skills:Interpersonal skillsCommunicationTeamworkTime management

Languages:English

Tech Stack:CRM

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Sonic Automotive

Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.

Industry: Retail (Offline)

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Charlotte, United States

Founded: 1997

Website LinkedIn