Community Branch Manager

First Interstate BancSystem
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 4-6 yearsEducation: high_schoolSkills: ["Leadership","Coaching","Customer focus","Risk-aware decision making","Operational problem-solving"]

Lead one or more bank branches to deliver outstanding client service, drive growth goals, improve operational efficiency, and develop branch employees. Manage referral and client relationship processes using CRM tools and 360 View, oversee integrated delivery of banking products (including lending and cash/investment services), and ensure compliant, risk-aware sales and operations. Coach teams on deposits and consumer/small business lending while supporting community engagement and branch security.

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First Interstate BancSystem
First Interstate BancSystem
1 day ago

Community Branch Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead one or more bank branches to deliver outstanding client service, drive growth goals, improve operational efficiency, and develop branch employees. Manage referral and client relationship processes using CRM tools and 360 View, oversee integrated delivery of banking products (including lending and cash/investment services), and ensure compliant, risk-aware sales and operations. Coach teams on deposits and consumer/small business lending while supporting community engagement and branch security.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Manager level

Key Responsibilities

  • •Facilitate integrated delivery of financial services and products by referring clients to the appropriate departments or divisions.
  • •Manage client relationship management software by recording activities, incidents, referrals, and marketing.
  • •Drive growth in the branch’s top client relationships and build client relationships through outbound and proactive measures.
  • •Identify and execute referral opportunities across banking lines of business, documenting referrals using 360 View and other client activity tools.
  • •Ensure compliance with bank regulations, policies, branch security requirements, operational efficiency, and quality standards.

Pay and Benefits

Perks:Paid Leave401k

Key Requirements

  • •High school diploma or GED required; associate’s degree preferred.
  • •4–6 years of banking industry experience, including required supervisor or management experience.
  • •Demonstrated ability to manage branch-level P&L, interpret financial trends, and drive performance outcomes.
  • •Strong understanding of digital banking capabilities, CRM utilization, and customer adoption strategies.
  • •Proficiency in consumer and small business lending origination is preferred; Valid driver’s license required and Registered Mortgage Loan Originator per SAFE Act within 30 days required.
Experience:4-6 yearsBankingConsumer lendingSmall business lending
Education:High School
Skills:LeadershipCoachingCustomer focusRisk-aware decision makingOperational problem-solving
Licenses:Valid Driver’s License
Certifications:Registered Mortgage Loan Originator per the SAFE Act
Tech Stack:CRM360 ViewDashboard

Company Brief

First Interstate BancSystem
Regional bank holding company providing consumer, business, and commercial banking services through branches across the Mountain West and Pacific Northwest. Offers deposit accounts, lending, treasury management, and wealth services.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Billings, United States
Founded: 1971
WebsiteLinkedIn