Mashreq

1 month ago

Senior Virtual Relationship Manager / Visual Relationship Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Senior VRM for Mashreq Bank's Business Banking unit. You will manage Platform/Neobiz relationships, drive FX, Trade, insurance and investment revenue, upsell bank products, ensure KYC/compliance, and deliver exceptional customer service to a portfolio of SME clients from Bengaluru, while coordinating with product teams and branches to meet financial and non-financial targets.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Manage a set of existing Platform/Neobiz relationships through outbound calling channels.
•To achieve assigned financial and non-financial target by calling the customers.
•Manage all customers focusing on relationship Management & up-selling/ deep-selling/ cross selling other bank products.
•customer's needs & profiling.
•Responsible for quality & soundness of assigned Platform/Neobiz (KYC reviews, monitoring for due diligence, anti-money laundering procedures etc).
•Providing Excellent Customer Service to customer

Key Requirements

•University graduate (preferably with some finance/banking or maths component)
•Excellent knowledge of business banking products – FX, TWC, Insurance & investments
•Minimum 3-5 years of experience in business banking as RM/VRM
•Excellent communication skills (Oral and written)
•Very customer focused

Experience:3-5 yearsBusiness banking

Skills:CommunicationCustomer focusOutbound callingRelationship management

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor

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Mashreq

1 month ago

Senior Virtual Relationship Manager / Visual Relationship Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Manage a set of existing Platform/Neobiz relationships through outbound calling channels.
•To achieve assigned financial and non-financial target by calling the customers.
•Manage all customers focusing on relationship Management & up-selling/ deep-selling/ cross selling other bank products.
•customer's needs & profiling.
•Responsible for quality & soundness of assigned Platform/Neobiz (KYC reviews, monitoring for due diligence, anti-money laundering procedures etc).
•Providing Excellent Customer Service to customer

Key Requirements

•University graduate (preferably with some finance/banking or maths component)
•Excellent knowledge of business banking products – FX, TWC, Insurance & investments
•Minimum 3-5 years of experience in business banking as RM/VRM
•Excellent communication skills (Oral and written)
•Very customer focused

Experience:3-5 yearsBusiness banking

Skills:CommunicationCustomer focusOutbound callingRelationship management

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor