Personal Banker I

Fifth Third Bancorp
Dallas
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Customer service","Communication (verbal and written)","Decision making","Business acumen","Ethical conduct"]

Deliver an exceptional customer experience by building long-lasting relationships with existing and prospective customers in a dedicated book of business. Use a consultative approach to understand financial needs, tailor recommendations, and ensure customers are guided to appropriate solutions. Process teller transactions, collaborate with internal partners to resolve issues, and use customer credit and financial data to support responsible lending and risk management.

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Fifth Third Bancorp
Fifth Third Bancorp
5 days ago

Personal Banker I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Closed

Job Summary

Deliver an exceptional customer experience by building long-lasting relationships with existing and prospective customers in a dedicated book of business. Use a consultative approach to understand financial needs, tailor recommendations, and ensure customers are guided to appropriate solutions. Process teller transactions, collaborate with internal partners to resolve issues, and use customer credit and financial data to support responsible lending and risk management.
Location: Dallas
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in an assigned book of business through proactive outreach in person, over the phone, or other channels.
  • •Consult with customers to uncover and identify needs and tailor recommendations, solutions, and advice across the customer lifecycle.
  • •Maintain knowledge of products, services, and processes and reinforce the value of current and new technology to customers.
  • •Process teller transactions while adhering to balancing guidelines.
  • •Collaborate with internal partners to ensure customer needs are met, resolve problems, and manage risk in accordance with policies and procedures.

Key Requirements

  • •High School Diploma/GED and 6 months customer service experience, or a college degree or equivalent military experience.
  • •Use a consultative approach to uncover customer needs and tailor recommendations/solutions/advice.
  • •Maintain working knowledge of bank products, services, and processes.
  • •Analyze customer credit data and other financial information to help customers align with appropriate solutions.
  • •Complete SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Education:High School in High School Diploma/GED
Skills:Customer serviceCommunication (verbal and written)Decision makingBusiness acumenEthical conduct
Licenses:SAFE Act registration (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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