Senior Manager, Account Executive Operations

Discover Financial
London
Workplace: HybridFull timeFunction: SalesSkills: ["Leadership","Communication","Collaboration","Organizational skills","Continuous improvement mindset"]

Lead account executive operations within the Global Payment Network by providing operational policy expertise, supporting risk remediation for clients and partners, and optimizing processes across an international network. Serve as a subject matter expert to improve international network policies, create and execute strategies for policy consolidation and related priorities, and manage a direct report by coaching them to identify, manage, and escalate risk and drive continuous improvement.

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Discover Financial
Discover Financial
1 week ago

Senior Manager, Account Executive Operations

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead account executive operations within the Global Payment Network by providing operational policy expertise, supporting risk remediation for clients and partners, and optimizing processes across an international network. Serve as a subject matter expert to improve international network policies, create and execute strategies for policy consolidation and related priorities, and manage a direct report by coaching them to identify, manage, and escalate risk and drive continuous improvement.
Location: London
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Provide domain expertise and operational insights to enhance international network policies for Capital One’s Global Payment Network.
  • •Support risk remediation to Capital One clients and partners, including identifying, managing, and escalating risk.
  • •Oversee risk and controls aligned to the direct report’s responsibilities and ensure an environment of continuous improvement.
  • •Create and execute strategies for network policy consolidation and other international operational priorities.
  • •Manage and develop a direct report through leadership and coaching to drive performance and outcomes.

Pay and Benefits

Perks:PensionAnnual BonusAnnual LeavePrivate MedicalParental LeaveLearning Budget

Key Requirements

  • •People leadership experience, including direct management of a team.
  • •Experience in financial services or payments, including acquiring/issuing and key payment products such as EMV, contactless, and digital payments.
  • •Experience developing, analyzing, or recommending policy from an operational perspective with strong knowledge of the payments ecosystem.
  • •Strong executive presence and communication skills to translate complex issues into clear, actionable insights.
  • •Experience developing procedures, assessing risks, and deploying controls to mitigate financial or regulatory risks for operational activities.
Experience:Financial servicesPayments
Skills:LeadershipCommunicationCollaborationOrganizational skillsContinuous improvement mindset
Tech Stack:EMVContactlessDigital Payments

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn