Director, Retail Applications, APAC

Tapestry
Shanghai
Workplace: OnsiteFull timeFunction: Executive & General ManagementSkills: ["Courage","Creativity","Customer focus","Dealing with ambiguity","Drive for results"]

Lead the strategy, delivery, support, and continuous improvement of retail and store-facing application solutions across the Asia-Pacific region. Own the APAC retail applications roadmap aligned to global standards, manage the application portfolio lifecycle, and drive modernization, scalability, compliance, service stability, and capability enhancements. Partner with business, technology, brand, and external stakeholders to prioritize investments and represent APAC needs in global planning, while improving operational excellence for retail applications.

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Tapestry
Tapestry
2 days ago

Director, Retail Applications, APAC

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Job Summary

Lead the strategy, delivery, support, and continuous improvement of retail and store-facing application solutions across the Asia-Pacific region. Own the APAC retail applications roadmap aligned to global standards, manage the application portfolio lifecycle, and drive modernization, scalability, compliance, service stability, and capability enhancements. Partner with business, technology, brand, and external stakeholders to prioritize investments and represent APAC needs in global planning, while improving operational excellence for retail applications.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Lead the strategy, delivery, support, and continuous improvement of retail and store-facing application solutions across APAC.
  • •Serve as the primary technology partner to APAC business stakeholders and ensure retail technology capabilities support business growth and customer experience.
  • •Develop and execute the APAC Retail Applications roadmap with alignment to global technology standards and long-term retail technology vision.
  • •Represent APAC requirements in global planning and decision-making while partnering with technology and brand stakeholders.
  • •Drive store operations and customer experience improvements through portfolio lifecycle management and transformation initiatives.

Key Requirements

  • •Define and execute the APAC Retail Applications roadmap aligned to global retail technology strategy and regional business priorities.
  • •Partner with APAC business leaders, global technology teams, brand stakeholders, and external partners to prioritize investments and translate regional needs into scalable solutions.
  • •Own the application portfolio lifecycle for store-facing technologies, driving modernization, scalability, compliance, service stability, and capability enhancements.
  • •Lead major retail technology transformation initiatives across APAC.
  • •Own operational excellence for APAC retail applications.
Skills:CourageCreativityCustomer focusDealing with ambiguityDrive for results

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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