Account Manager

WebMD
United States
Full timeFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Client communication","Stakeholder management","Cross-functional collaboration","Project management","Analytical thinking"]

Lead high-impact, multi-channel healthcare initiatives by serving as the primary client interface for global pharmaceutical and HCP accounts. Oversee end-to-end digital project delivery, including development and maintenance of HCP and patient caregiver platforms and websites. Drive AI-driven visual campaign execution with design, technical, and regulatory teams, manage 6–8 concurrent projects, optimize internal workflows, and report campaign performance using CRM and marketing metrics.

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FursaFursa
WebMD
WebMD
4 weeks ago

Account Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: first listed 6 days ago

Job Summary

Lead high-impact, multi-channel healthcare initiatives by serving as the primary client interface for global pharmaceutical and HCP accounts. Oversee end-to-end digital project delivery, including development and maintenance of HCP and patient caregiver platforms and websites. Drive AI-driven visual campaign execution with design, technical, and regulatory teams, manage 6–8 concurrent projects, optimize internal workflows, and report campaign performance using CRM and marketing metrics.
Location: United States
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Serve as the primary client interface across medical affairs and pharmaceutical accounts, identifying organic growth opportunities and expanding campaign scopes.
  • •Oversee end-to-end digital project delivery, including development and maintenance of HCP platforms and patient caregiver websites.
  • •Lead cross-functional briefings to pilot and scale AI visual assets and modern marketing tech tools across brand portfolios.
  • •Manage 6–8 concurrent projects while balancing regulatory compliance, client timelines, and budget accuracy (estimates, invoicing, financial tracking).
  • •Track and analyze campaign metrics to demonstrate engagement uplifts and drive continuous improvement for clients.

Key Requirements

  • •3+ years of progressive commercial, campaign management, or account leadership experience in healthcare agencies, pharmaceutical consulting, or digital health environments.
  • •Bachelor’s degree required; Master’s degree (MSc) in a relevant analytical, health, or social sciences field highly desirable.
  • •Proven experience working with AI visual development or adopting next-generation digital tools.
  • •Proficiency in platform management and CRMs such as Salesforce, Veeva, Monday.com, Figma, and Smartsheet.
  • •Outstanding written and verbal communication skills with high-accuracy client-facing documentation and financial administration.
Experience:3+ yearsHealthcarePharmaceuticalsDigital healthCampaign management
Education:Bachelor's
Skills:Client communicationStakeholder managementCross-functional collaborationProject managementAnalytical thinking
Languages:English
Tech Stack:SalesforceVeevaMonday.comFigmaSmartsheetAIDigital platformsCRMs

Company Brief

WebMD
Operates a leading online health information and health services platform offering medical news, symptom checkers, drug information, and physician directory services to consumers and healthcare professionals.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: New York, United States
Founded: 1996
WebsiteLinkedIn