Patient Administrator - OPD (Mediclinic City Hospital, Dubai, AE, 505004)

Mediclinic
Dubai
Full timeFunction: Administration & Executive AssistanceExperience: 2-3 yearsSkills: ["Customer service","Numerical literacy","Attention to detail"]

Manage OPD patient administration to enhance care quality by handling appointment scheduling and registration, managing medical insurance processes, and overseeing billing and cash-up activities. Ensure service quality by meeting customer service expectations and supporting smooth patient flow. Use hospital information systems, CRM tools, MS Office, and follow company policies and medical terminology to deliver accurate, timely administration.

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FursaFursa
Mediclinic
Mediclinic
1 hour ago

Patient Administrator - OPD (Mediclinic City Hospital, Dubai, AE, 505004)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Manage OPD patient administration to enhance care quality by handling appointment scheduling and registration, managing medical insurance processes, and overseeing billing and cash-up activities. Ensure service quality by meeting customer service expectations and supporting smooth patient flow. Use hospital information systems, CRM tools, MS Office, and follow company policies and medical terminology to deliver accurate, timely administration.
Location: Dubai
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Manage the patient appointment scheduling and registration process efficiently.
  • •Manage the medical insurance process and related tasks.
  • •Oversee billing and the cash-up process.
  • •Meet customer service expectations by improving the quality of patient service.
  • •Follow company policies and emergency codes while performing patient administration activities.

Key Requirements

  • •Completed secondary school education (Grade 12).
  • •2–3 years’ experience in a customer service role, preferably in healthcare.
  • •Tertiary Diploma or Bachelor’s Degree (preferably medical science, finance, or accounting).
  • •Proficiency in MS Office, and ability to use CRM software and hospital information systems.
  • •Knowledge of medical insurance terminologies and processes, including patient scheduling and registration.
Experience:2-3 yearsHealthcare
Education:
Skills:Customer serviceNumerical literacyAttention to detail
Tech Stack:MS OfficeCRMHospital information systems

Company Brief

Mediclinic
Part of Mediclinic International, Mediclinic Middle East operates hospitals and clinics across the UAE, delivering specialist acute care, outpatient services and multi-disciplinary treatment across Dubai, Abu Dhabi, Al Ain and Al Dhafra.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1983
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor