Mission Advisor

World Fuel Services
Ohio
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Client-service orientation","Problem-solving","Attention to detail","Collaboration","Communication"]

Coordinate end-to-end aviation mission support for clients, serving as the primary point of contact for trip write-ups, revisions, and real-time planning updates. Initiate and manage vendor services (ground handlers, hotels, transportation), confirm details in the mission system, and respond to client and vendor messages. Partner with internal teams across flight planning, weather, regulatory, crew accommodations, and fuel services to ensure accuracy, quality, and operational readiness ahead of lead times.

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World Fuel Services
World Fuel Services
2 weeks ago

Mission Advisor

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 minutes agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Coordinate end-to-end aviation mission support for clients, serving as the primary point of contact for trip write-ups, revisions, and real-time planning updates. Initiate and manage vendor services (ground handlers, hotels, transportation), confirm details in the mission system, and respond to client and vendor messages. Partner with internal teams across flight planning, weather, regulatory, crew accommodations, and fuel services to ensure accuracy, quality, and operational readiness ahead of lead times.
Location: Ohio
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Serve as the primary point of contact for clients, processing trip write-ups and revisions.
  • •Provide accurate, timely updates throughout all stages of mission planning.
  • •Convert client requirements into actionable trip plans that meet preferences, schedules, and regulatory needs.
  • •Initiate and send service requests to vendors, confirm services, and capture details in the mission support system.
  • •Work with internal teams to arrange mission components, perform trip reviews, and help implement improvements.

Key Requirements

  • •Ability to perform Mission Services Coordinator responsibilities.
  • •Minimum 2 years of aviation-related experience is a plus.
  • •Strong client-service orientation with confidence to solve problems quickly and professionally.
  • •Proficiency in the Microsoft Office Suite (Word, PowerPoint, Outlook).
  • •Ability to navigate multiple databases at once and maintain accuracy under deadlines.
Experience:Aviation
Skills:Client-service orientationProblem-solvingAttention to detailCollaborationCommunication
Certifications:FAA Dispatcher LicenseAir Traffic Control certification
Tech Stack:Microsoft WordMicrosoft PowerPointMicrosoft Outlook

Company Brief

World Fuel Services
World Kinect Corporation provides global fuel logistics, energy procurement, and related supply chain services to aviation, marine, and land transportation customers. The company helps businesses source, manage, and optimize fuel and energy needs worldwide.
Industry: Energy Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Miami, United States
Founded: 1984
WebsiteLinkedIn