Senior Programs & Business Operations Lead

Airbnb
United States
Workplace: RemoteFull timeUSD 204,000 - 249,000 annuallyFunction: Business OperationsExperience: 12+ yearsSkills: ["Analytical thinking","Data-driven decision-making","Stakeholder management","Communication","Driving alignment"]

Own the demand-side merchandising strategy for Airbnb Experiences, defining what is surfaced, to whom, and when on top of ranking. Partner with Supply, Product, and Engineering to drive dynamic, context-aware ranking and personalization, and to translate experiments into operating decisions. Build the measurement and reporting layer (dashboards and performance analytics) to track discoverability improvements and close analytics/tooling gaps so the team can learn and iterate faster.

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FursaFursa
Airbnb
Airbnb
1 day ago

Senior Programs & Business Operations Lead

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Last checked: 9 hours agoStatus: Live

Job Summary

Own the demand-side merchandising strategy for Airbnb Experiences, defining what is surfaced, to whom, and when on top of ranking. Partner with Supply, Product, and Engineering to drive dynamic, context-aware ranking and personalization, and to translate experiments into operating decisions. Build the measurement and reporting layer (dashboards and performance analytics) to track discoverability improvements and close analytics/tooling gaps so the team can learn and iterate faster.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations
Seniority: Sr. Manager level

Key Responsibilities

  • •Own merchandising and discoverability strategy, defining placement, sequencing, and logic for what surfaces to which guests
  • •Drive dynamic, context-aware ranking and represent the demand point of view in the roadmap
  • •Partner with Product, Engineering, and Supply on matching, personalization, and ranking while clarifying demand vs. supply/product mandates
  • •Prioritize and run experiments to improve discoverability and translate results into decisions
  • •Build the reporting layer with dashboards and measurement for discoverability and placement performance
Travel: Low travel

Pay and Benefits

Salary: USD 204,000 - 249,000 annually
Perks:Annual BonusEquityTravel Allowance

Key Requirements

  • •12+ years in business operations, product operations, or strategy, ideally at a marketplace or consumer platform
  • •Strong analytical foundation with comfort building measurement and turning insight into operating decisions
  • •Proven experience partnering with Product and Engineering on ranking, search, personalization, or merchandising
  • •Ability to navigate ambiguity and drive alignment across senior stakeholders with competing mandates
  • •Clear communication skills to influence a technical roadmap at a senior level without owning it directly
Experience:12+ yearsMarketplaceConsumer platform
Skills:Analytical thinkingData-driven decision-makingStakeholder managementCommunicationDriving alignment
Languages:English
Tech Stack:SQL

Company Brief

Airbnb
Online marketplace that connects travelers with hosts offering short-term lodging, experiences, and long-term stays. Facilitates booking, payments, and reviews while providing tools for hosts to manage listings globally.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
WebsiteLinkedIn