Sr Customer Development Rep Hangzhou HZH Sub-branch (Hangzhou, ZJ, CN, 310016)

HSBC
Hangzhou
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Presentation","Sales","Objection handling","Communication","Customer service orientation"]

Drive Premier customer acquisition by implementing premier acquisition strategies and winning new-to-bank customers through central or self-generated leads. Deliver high-quality service and complete basic retail sales for high-value personal clients. Build strong relationships with internal business areas such as WPB and Marketing, provide customer service to improve satisfaction, and ensure regulatory and internal standards are met through appropriate professional qualifications.

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FursaFursa
HSBC
HSBC
2 days ago

Sr Customer Development Rep Hangzhou HZH Sub-branch (Hangzhou, ZJ, CN, 310016)

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Last checked: 15 hours agoStatus: Live

Job Summary

Drive Premier customer acquisition by implementing premier acquisition strategies and winning new-to-bank customers through central or self-generated leads. Deliver high-quality service and complete basic retail sales for high-value personal clients. Build strong relationships with internal business areas such as WPB and Marketing, provide customer service to improve satisfaction, and ensure regulatory and internal standards are met through appropriate professional qualifications.
Location: Hangzhou
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Implement Premier Acquisition strategies.
  • •Acquire new-to-bank customers via central or self-generated leads.
  • •Provide high-quality customer service to high-value personal clients and complete basic retail sales.
  • •Develop strong working relationships with relevant business areas (e.g., WPB, Marketing).
  • •Deliver high-standard customer service to meet customer satisfaction targets and support regulatory/internal requirements.

Key Requirements

  • •Bachelor’s degree or equivalent experience.
  • •Minimum of one year of proven and progressive experience in financial services and/or retail sales.
  • •Sound knowledge of deposits and relevant WEM products, including mortgage.
  • •Knowledge of banking/finance laws and regulations, consumer trends, competitor offerings, and market/economic and foreign currency trends.
  • •Strong presentation and sales skills, with objection-handling ability and experience working under pressure; interpersonal and communication skills; customer service orientation; professional and regulatory qualifications as required by market.
Experience:1+ yearsFinancial servicesRetail sales
Education:Bachelor's
Skills:PresentationSalesObjection handlingCommunicationCustomer service orientation
Languages:Chinese

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn