Commercial Services Representative I - 11:30am – 8:00pm Shift
Cincinnati
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Customer service","Communication","Problem solving","Attention to confidentiality","Data entry"]Handle commercial customer interactions via phone and email, providing accurate information and resolving issues for Premier and Core clients. Support a range of commercial products including Wire, ACH, Customer Statements, Healthcare, Lockbox, Vault Services, Go-ID, Copy Requests, and Balance Inquiry. Maintain customer confidentiality, enter/confirm information in databases, and create CRM service requests while meeting call center quality and performance standards.
