WFH Customer Care Coordinator

Serve as the first point of contact for client enquiries via phone, email, and digital channels for a residential real estate brokerage. Provide administrative support to real estate agents, coordinate and schedule viewings and appointments, and keep client and transaction records accurate in the CRM. Prepare and manage listing and agreement documents, liaise with clients and solicitors, and resolve customer questions with professionalism while working independently in a remote setting.