Staff Solutions Engineer - New York

Kong
Florida
Workplace: RemoteFull timeUSD 200,000 - 250,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsSkills: ["Communication","Listening","Leadership","Presentation"]

Staff Solutions Engineer at Kong drives adoption of the API and AI connectivity platform by guiding field sales, shaping customer requirements, supporting PoCs, and coordinating with product and engineering teams. You’ll create technical docs, contribute to marketing efforts, and lead discussions with Product Managers, Engineers, and Executives in a fast-paced SaaS/open source environment.

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FursaFursa
Kong
Kong
5 months ago

Staff Solutions Engineer - New York

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Staff Solutions Engineer at Kong drives adoption of the API and AI connectivity platform by guiding field sales, shaping customer requirements, supporting PoCs, and coordinating with product and engineering teams. You’ll create technical docs, contribute to marketing efforts, and lead discussions with Product Managers, Engineers, and Executives in a fast-paced SaaS/open source environment.
Location: Florida
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform.
  • •Understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production.
  • •Support PoCs throughout the entire evaluation process.
  • •Ensure 100% customer satisfaction across assigned set of accounts.
  • •Coordinate with support, product, and engineering teams to help meet customer needs.

Pay and Benefits

Salary: USD 200,000 - 250,000 annually
Equity and Bonus:Equity
Perks:EquityCommission

Key Requirements

  • •7+ years software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company
  • •Strong understanding of cloud computing trends and open source business models
  • •Excellent listening and communication skills
  • •Ability to lead discussions with Product Managers, Engineers, and Executives
  • •Experience with Docker/Kubernetes, APIs, CI/CD automation frameworks, and AI/LLM technologies
Experience:7+ yearsSaaSOpen SourceEnterprise SoftwareAPIsCloud
Skills:CommunicationListeningLeadershipPresentation
Tech Stack:DockerKubernetesAPIsCI/CDAILLMCloud

Company Brief

Kong
Provides a cloud-native API and service connectivity platform (Kong Gateway, Konnect, Kuma, Insomnia) that secures, manages, and observes APIs and microservices for enterprises across cloud and hybrid environments.
Industry: API Platforms
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2017
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor