Sales Associate II

Tapestry
Richmond
Workplace: OnsiteFull time17.85 - 21Function: SalesSkills: ["Interpersonal communication","Customer focus","Multitasking","Team collaboration","Adaptability"]

Deliver warm, confident customer service by using product knowledge to guide guests through styling and purchase decisions. Actively listen to customer needs, provide styling advice and complete-look suggestions, and reinforce customer choices while creating a seamless checkout experience. Drive sales through brand storytelling and deep knowledge across product categories, while maintaining operational excellence through stockroom organization and POS transactions.

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Tapestry
Tapestry
4 months ago

Sales Associate II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Deliver warm, confident customer service by using product knowledge to guide guests through styling and purchase decisions. Actively listen to customer needs, provide styling advice and complete-look suggestions, and reinforce customer choices while creating a seamless checkout experience. Drive sales through brand storytelling and deep knowledge across product categories, while maintaining operational excellence through stockroom organization and POS transactions.
Location: Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Greet guests and demonstrate strong product knowledge during customer engagements.
  • •Listen to customer needs and provide styling advice, add-ons, and complete-look recommendations.
  • •Guide purchase decisions and ensure a seamless checkout experience.
  • •Drive results through storytelling and deep knowledge of brand and product attributes across categories.
  • •Maintain operational excellence, including stockroom organization and POS transactions.

Pay and Benefits

Salary: 17.85 - 21
Perks:Health InsuranceDentalVision401kPaid PaternityPaid MaternityCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •Professional selling skills with exceptional interpersonal and communication abilities.
  • •Prior experience in a retail environment.
  • •Ability to multitask, prioritize, and work collaboratively in a team setting.
  • •Willingness to learn omni/virtual selling techniques with social media awareness.
  • •Ability to work a flexible schedule, including nights, weekends, and busy/high-traffic retail days.
Experience:Retail
Skills:Interpersonal communicationCustomer focusMultitaskingTeam collaborationAdaptability
Languages:English
Tech Stack:POSOmni/virtual sellingSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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