Business Program Manager Project Intern (GBS SMB) - 2026 Start (BS/MS)

TikTok
New York
Workplace: OnsiteInternshipFunction: Program & Project Management (PMO)Skills: ["Communication","Organization","Proactivity"]

Support TikTok’s Americas SMB growth team through short-term, cross-functional project work. Coordinate initiatives across Sales, Shop, and Marketing, optimize workflows, and assist with onboarding for new TikTok Shop advertisers. Contribute to performance reporting with dashboards, help localize playbooks and materials for the Americas market, and maintain business requirements documentation (BRD) to support internal communication.

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FursaFursa
TikTok
TikTok
1 month ago

Business Program Manager Project Intern (GBS SMB) - 2026 Start (BS/MS)

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Last checked: 4 hours agoStatus: Live

Job Summary

Support TikTok’s Americas SMB growth team through short-term, cross-functional project work. Coordinate initiatives across Sales, Shop, and Marketing, optimize workflows, and assist with onboarding for new TikTok Shop advertisers. Contribute to performance reporting with dashboards, help localize playbooks and materials for the Americas market, and maintain business requirements documentation (BRD) to support internal communication.
Location: New York
Workplace: Onsite
Employment Type: Internship
Job Function: Program & Project Management (PMO)
Seniority: Intern level

Key Responsibilities

  • •Coordinate cross-functional projects across Sales, Shop, and Marketing to align on SMB growth goals.
  • •Own small internal workflow and tooling optimization projects to improve efficiency and client experience.
  • •Assist with onboarding and early-stage support for new TikTok Shop advertisers.
  • •Help track business performance by preparing campaign documents and maintaining simple performance reports/dashboards.
  • •Localize and adapt playbooks, narratives, and product materials, and maintain business requirements documentation (BRD).

Key Requirements

  • •Currently enrolled in a Bachelor’s or Master’s degree (Business, Marketing, Communications, Information Systems, or related).
  • •Strong written and verbal communication skills.
  • •Detail-oriented, organized, and proactive in execution.
  • •Interest in digital advertising, e-commerce, and SMB growth.
  • •Ability to work in a fast-paced, cross-functional environment with prior internship/project experience in operations, program management, or consulting.
Experience:OperationsProgram managementConsulting
Education:
Skills:CommunicationOrganizationProactivity
Tech Stack:SalesforceMicrosoft DynamicsExcelSheetsSQL

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn