Client Strategist

Postscript
United States
Workplace: RemoteFull timeUSD 69,000 - 83,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Analytical skills","Data-driven mindset","Verbal communication","Written communication","Multitasking"]

Work with Postscript’s biggest brands to own end-to-end SMS marketing strategy for a rotating set of customers. Partner with Marketing, Product, and Customer Success to apply best practices, write on-brand SMS copy, and brainstorm revenue-driving campaigns. Track and analyze customer performance, help brands scale effectively, and serve as a go-to expert on Postscript and ecommerce SMS marketing.

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Postscript
Postscript
1 day ago

Client Strategist

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Last checked: 16 hours agoStatus: Live

Job Summary

Work with Postscript’s biggest brands to own end-to-end SMS marketing strategy for a rotating set of customers. Partner with Marketing, Product, and Customer Success to apply best practices, write on-brand SMS copy, and brainstorm revenue-driving campaigns. Track and analyze customer performance, help brands scale effectively, and serve as a go-to expert on Postscript and ecommerce SMS marketing.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Create compelling, on-brand SMS campaign, automation, and call-to-action content for customers.
  • •Develop advisory relationships by executing best practices and strategizing new SMS marketing approaches.
  • •Track, analyze, and iterate on customer results to help brands scale quickly on the Postscript platform.
  • •Establish and refine marketing best practices and expand expertise across customer marketing and technology needs.
  • •Maintain expert-level knowledge of Postscript and ecommerce marketing, serving as a go-to consultant for stakeholders.

Pay and Benefits

Salary: USD 69,000 - 83,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionEquityPaid Leave

Key Requirements

  • •3+ years of experience in direct-to-consumer with strong SMS knowledge, copywriting, and SMS marketing best practices.
  • •Hands-on experience with A/B testing and persuasive copywriting.
  • •Demonstrated experience in e-commerce and e-commerce marketing.
  • •Passion for helping customers understand and execute ecommerce SMS strategy.
  • •Experience in a customer-facing role managing operator relationships and collaborating with senior stakeholders.
Experience:3+ yearsDirect-to-consumerSMS marketingE-commerceE-commerce marketing
Skills:Analytical skillsData-driven mindsetVerbal communicationWritten communicationMultitasking
Languages:English
Tech Stack:SMSA/B testingEcommerce

Company Brief

Postscript
Provides an SMS marketing and conversational commerce platform for ecommerce brands, enabling Shopify merchants to run targeted text message campaigns, grow subscribers, automate flows, and drive revenue through personalized mobile messaging.
Industry: Enterprise Software
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Funding: Series B
Headquarters: Nashville, United States
Founded: 2018
WebsiteLinkedIn