Seasonal Store Advisor, Georgetown

On Holding
United States
Workplace: OnsiteSeasonalUSD 18.75 - 20.67 hourlyFunction: Customer Support (Service Desk)Experience: 1+ yearsSkills: ["Growth mindset","Resilience","Reliability","Communication","Team-first"]

Deliver a premium, individualized fan experience in-store by mastering the Cloud CX Premium service model and executing the 5 Steps of Service. Support guest interactions with elevated try-on rituals and personalized product education, resolving hesitations. Maintain premium visual standards, accurate inventory, and daily operational execution. Engage with the community and collaborate with your team for clear shift communication. Work nights, weekends, and some holidays.

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FursaFursa
On Holding
On Holding
2 days ago

Seasonal Store Advisor, Georgetown

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Deliver a premium, individualized fan experience in-store by mastering the Cloud CX Premium service model and executing the 5 Steps of Service. Support guest interactions with elevated try-on rituals and personalized product education, resolving hesitations. Maintain premium visual standards, accurate inventory, and daily operational execution. Engage with the community and collaborate with your team for clear shift communication. Work nights, weekends, and some holidays.
Location: United States
Workplace: Onsite
Employment Type: Seasonal
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Deliver a premium, individualized fan experience using the Cloud CX philosophy and execute the 5 Steps of Service to build long-term loyalty
  • •Support guest interactions with elevated try-on rituals and personalized product education to resolve hesitations
  • •Perform daily operational tasks with meticulous attention to detail, maintaining premium visual standards and accurate inventory
  • •Engage with the community and collaborate with the team to support On’s market position and ensure clear start/end-of-shift communication

Pay and Benefits

Salary: USD 18.75 - 20.67 hourly

Key Requirements

  • •1+ years of experience in retail, hospitality, or customer-facing environments delivering a quality experience
  • •Ability to maintain a growth mindset—resilient and coachable while learning new products or processes
  • •Reliable and accountable with consistent performance and strict adherence to retail standard operating procedures
  • •Strong communication and team-first spirit, actively engaging and asking clarifying questions
  • •Ability to work night shifts, weekends and some holidays
Experience:1+ yearsRetailHospitality
Skills:Growth mindsetResilienceReliabilityCommunicationTeam-first

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn