Dialpad

3 months ago

Sr. SDET

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Senior SDET responsible for owning test automation and quality frameworks supporting the AI Voice Agent services. You’ll develop end-to-end automated tests from frontend UI to backend APIs, test orchestration flows, integration tools, and guardian safeguards, while building scalable test infrastructure and collaborating with development teams to improve stability and customer delight.

Location: Kitchener

Workplace: Onsite

Employment Type: Full time

Job Function: QA, Test & Release Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Own end-to-end quality for agentic features and workflows, including strategy, development, execution, and release qualification.
•Design and build automation tooling and frameworks for AI/LLM-driven systems, including prompt flows, agent orchestration, and tool integrations.
•Develop and maintain evaluation frameworks (evals) to measure response quality, accuracy, and hallucination rates.
•Drive automation coverage (80%+ for critical AI workflows) using deterministic + probabilistic validation approaches.
•Integrate AI quality checks into CI/CD pipelines with fast feedback cycles (<15 minutes for PR validation).

Key Requirements

•5+ years of experience in software engineering or SDET roles with an emphasis on software development.
•Strong programming skills in Python, Java, or JavaScript.
•Experience testing distributed, cloud-native SaaS systems and APIs.
•Hands-on exposure to LLMs or AI/ML systems (e.g., OpenAI, Claude, Gemini, or similar platforms).
•Experience with CI/CD pipelines (e.g., Jenkins, GitHub Actions).

Experience:5+ yearsAISaaSCloud-nativeLLM

Education:Bachelor's

Skills:Problem-solvingCommunicationCollaborationTesting

Languages:English

Tech Stack:PythonJavaJavaScriptJenkinsGitHub ActionsGoogle Cloud PlatformCloud RunApp EngineKubernetesDatastoreRedisElasticsearchVue3ReactLLM APIsLiveKitPrompt orchestrationEvaluation toolingCI/CD

Company Brief

Dialpad

Provides cloud-based business communications platform offering voice, video, messaging, contact center, and AI-driven call intelligence to help teams communicate and collaborate across devices and locations.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn

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Dialpad

3 months ago

Sr. SDET

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Kitchener

Workplace: Onsite

Employment Type: Full time

Job Function: QA, Test & Release Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Own end-to-end quality for agentic features and workflows, including strategy, development, execution, and release qualification.
•Design and build automation tooling and frameworks for AI/LLM-driven systems, including prompt flows, agent orchestration, and tool integrations.
•Develop and maintain evaluation frameworks (evals) to measure response quality, accuracy, and hallucination rates.
•Drive automation coverage (80%+ for critical AI workflows) using deterministic + probabilistic validation approaches.
•Integrate AI quality checks into CI/CD pipelines with fast feedback cycles (<15 minutes for PR validation).

Key Requirements

•5+ years of experience in software engineering or SDET roles with an emphasis on software development.
•Strong programming skills in Python, Java, or JavaScript.
•Experience testing distributed, cloud-native SaaS systems and APIs.
•Hands-on exposure to LLMs or AI/ML systems (e.g., OpenAI, Claude, Gemini, or similar platforms).
•Experience with CI/CD pipelines (e.g., Jenkins, GitHub Actions).

Experience:5+ yearsAISaaSCloud-nativeLLM

Education:Bachelor's

Skills:Problem-solvingCommunicationCollaborationTesting

Languages:English

Tech Stack:PythonJavaJavaScriptJenkinsGitHub ActionsGoogle Cloud PlatformCloud RunApp EngineKubernetesDatastoreRedisElasticsearchVue3ReactLLM APIsLiveKitPrompt orchestrationEvaluation toolingCI/CD

Company Brief

Dialpad

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn