InterSystems

6 months ago

Infrastructure Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Join InterSystems’ Managed Services hosting team to deliver highly available, secure, and high-performing hosted solutions. You’ll support deployment and operations across data-center infrastructure, including provisioning servers, networks, and related equipment, implementing ITIL-based operational processes, monitoring service health, and improving automation. The role includes 24x7 on-call support and hands-on administration using VMware, Linux, Windows/AD, Cisco, F5, storage/SAN tools, and monitoring/configuration management.

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Key Responsibilities

•Design cage, rack, and server layouts with co-location partners and ensure space, power, and cooling for current and forecasted hosted solutions.
•Lead and/or participate in provisioning and deployment of server, network, and hosting-related equipment, including hands-on build and configuration.
•Perform administration and maintenance of hosted solutions and infrastructure (firewalls, switches, servers, storage), proactively identify and fix incidents, and manage backups.
•Define, document, operate, and continuously improve operational processes (ITIL-based incident/change/problem/configuration management) and integrate them with company processes.
•Provide technical support including participation on a 24x7 on-call rota, resolve incidents/problems, deploy approved updates, and enhance automation of hosting-related processes.

Key Requirements

•Strong hands-on experience with server hosting (data center) infrastructure and ideally management with Cisco UCS blades.
•Hands-on storage/SAN deployment and ideally management (e.g., EMC Unity, Data Domain, Avamar).
•Hands-on Cisco and F5 networking deployment and management experience (e.g., Cisco Nexus 7000/9000, ASA Firewalls, F5 LTM, DNS load balancers) plus Active Directory/Windows experience.
•Hands-on VMware deployment and management experience (VMware 6.x/7.x/8).
•Scripting and troubleshooting skills, including automation with tools such as PowerShell, Puppet, Ansible, and/or Python; knowledge of ITIL and service monitoring/alerting is preferred.

Skills:TroubleshootingCustomer service attitudeAbility to support junior colleaguesScriptwritingAutomation mindset

Languages:English

Tech Stack:Cisco UCSCisco Nexus 7000Cisco Nexus 9000Cisco ASAF5F5 LTMDNS load balancersRoute domainsActive DirectoryWindowsLinuxVMwareVMware 6.xVMware 7.xVMware 8RHEL 7.xEMC UnityData DomainAvamarDell

Company Brief

InterSystems

Develops database management, interoperability, and analytics platforms—particularly for healthcare and financial services. Known for products like Caché, Ensemble, HealthShare and the InterSystems IRIS data platform enabling integrated data management and real-time applications.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Cambridge, United States

Founded: 1978

Website LinkedIn

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InterSystems

6 months ago

Infrastructure Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Key Responsibilities

•Design cage, rack, and server layouts with co-location partners and ensure space, power, and cooling for current and forecasted hosted solutions.
•Lead and/or participate in provisioning and deployment of server, network, and hosting-related equipment, including hands-on build and configuration.
•Perform administration and maintenance of hosted solutions and infrastructure (firewalls, switches, servers, storage), proactively identify and fix incidents, and manage backups.
•Define, document, operate, and continuously improve operational processes (ITIL-based incident/change/problem/configuration management) and integrate them with company processes.
•Provide technical support including participation on a 24x7 on-call rota, resolve incidents/problems, deploy approved updates, and enhance automation of hosting-related processes.

Key Requirements

•Strong hands-on experience with server hosting (data center) infrastructure and ideally management with Cisco UCS blades.
•Hands-on storage/SAN deployment and ideally management (e.g., EMC Unity, Data Domain, Avamar).
•Hands-on Cisco and F5 networking deployment and management experience (e.g., Cisco Nexus 7000/9000, ASA Firewalls, F5 LTM, DNS load balancers) plus Active Directory/Windows experience.
•Hands-on VMware deployment and management experience (VMware 6.x/7.x/8).
•Scripting and troubleshooting skills, including automation with tools such as PowerShell, Puppet, Ansible, and/or Python; knowledge of ITIL and service monitoring/alerting is preferred.

Skills:TroubleshootingCustomer service attitudeAbility to support junior colleaguesScriptwritingAutomation mindset

Languages:English

Company Brief

InterSystems

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Cambridge, United States

Founded: 1978

Website LinkedIn