Specialist/Sr Specialist, Inflight Communications

American Airlines Group
United States
Full timeFunction: Communications, PR & CommunityExperience: 3+ yearsEducation: bachelorsSkills: ["Relentlessly hardworking","Excellent multitasking","Critical thinking","Professional discretion","Team collaboration"]

Develop and deliver strategic inflight communications for American’s flight attendants and key stakeholders, translating regulatory, operational, procedural, and technology updates into clear messages. Create communications plans, write and edit content, and support storytelling through short-form video editing and graphic design. Coordinate cross-departmentally, uphold Global Engagement integrity as a strategic counselor, and assist with crisis and media response duties, including occasional travel for events.

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American Airlines Group
American Airlines Group
2 days ago

Specialist/Sr Specialist, Inflight Communications

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Last checked: 12 hours agoStatus: Live

Job Summary

Develop and deliver strategic inflight communications for American’s flight attendants and key stakeholders, translating regulatory, operational, procedural, and technology updates into clear messages. Create communications plans, write and edit content, and support storytelling through short-form video editing and graphic design. Coordinate cross-departmentally, uphold Global Engagement integrity as a strategic counselor, and assist with crisis and media response duties, including occasional travel for events.
Location: United States
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Develop communications and strategic plans for flight attendants and stakeholders, including regulatory, policy, procedure, and technology updates.
  • •Present complicated information in a digestible way for a constantly on-the-go workforce.
  • •Film and edit short-form videos and design graphics to support communications.
  • •Support and maintain communications channels and processes across the airline, including leadership and media.
  • •Assist with crisis and media response efforts and perform regular “on call” duties; occasionally travel for events and storytelling.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVision401kPet InsuranceEmployee Assistance

Key Requirements

  • •Bachelor’s degree or equivalent experience/training.
  • •3 years of relevant work experience in communications.
  • •Experience writing and editing communications content.
  • •Proficiency with Microsoft 365 Suite (Word, Excel, PowerPoint, Outlook).
  • •Proficiency with Adobe Creative Suite or other video and graphic design software.
Experience:3+ years
Education:Bachelor's
Skills:Relentlessly hardworkingExcellent multitaskingCritical thinkingProfessional discretionTeam collaboration
Tech Stack:Microsoft 365WordExcelPowerPointOutlookAdobe Creative SuiteVideo editingGraphic designComply365

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn