CSR/Teller - S Florida Ave - Lakeland, FL - Bi-lingual Prefered -Part Time

Provide excellent customer service while handling day-to-day teller and office responsibilities. Listen to customers’ needs, follow up on questions, and resolve issues while maintaining confidentiality and ethical conduct. Balance records in line with policy, stay current on bank procedures, and use sound judgment to direct complex problems to appropriate leadership. Identify customer needs during outreach and refer them to bankers and business partners for consultative conversations.