Sales Supervisor, Full-Time - Chelsea - Chelsea, London

Reformation
London
Workplace: OnsiteFull timeGBP 15 - 17 hourlyFunction: SalesExperience: 3+ yearsSkills: ["Leadership","Customer focus","Problem-solving","Communication","Attention to detail"]

Lead and execute efforts to achieve individual store sales goals, consistently meeting and exceeding targets while inspiring associates on the sales floor. Deliver excellent customer experiences, maintain high NPS feedback scores, and embody the brand as an ambassador. Oversee inventory accuracy through cycle counts and inbound/outbound tracking, monitor store metrics, support loss prevention, and help train and onboard staff.

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FursaFursa
Reformation
Reformation
1 day ago

Sales Supervisor, Full-Time - Chelsea - Chelsea, London

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead and execute efforts to achieve individual store sales goals, consistently meeting and exceeding targets while inspiring associates on the sales floor. Deliver excellent customer experiences, maintain high NPS feedback scores, and embody the brand as an ambassador. Oversee inventory accuracy through cycle counts and inbound/outbound tracking, monitor store metrics, support loss prevention, and help train and onboard staff.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Consistently meet and exceed sales goals and lead by example to generate clientele and maximize customer retention.
  • •Lead the sales floor to deliver an excellent customer experience and maintain extraordinary customer experience feedback scores using NPS.
  • •Maintain inventory accuracy through regular cycle counts and oversight of receiving and removal of products, tracking store metrics to improve performance.
  • •Contribute to loss prevention by setting expectations and informally training alongside leadership.
  • •Support store operations, mentoring, and onboarding: train staff, provide real-time feedback on sales/product/allocation, and uphold policies and procedures.

Pay and Benefits

Salary: GBP 15 - 17 hourly
Perks:Health InsuranceDentalVisionPaid LeaveCommuter Benefits

Key Requirements

  • •Minimum of 3 years retail experience.
  • •Experience working with a sales or retail organization and/or operationally intensive business.
  • •Ability to work in a fast-paced, ever-changing environment with flexible availability.
  • •Strong interpersonal skills to interact effectively with diverse personalities.
  • •Excellent communication, problem-solving, and attention to detail.
Experience:3+ yearsRetail
Skills:LeadershipCustomer focusProblem-solvingCommunicationAttention to detail
Languages:English
Tech Stack:NPS

Company Brief

Reformation
Designs and sells sustainable, trend-driven women's apparel and accessories with an emphasis on eco-friendly materials, ethical production, and transparent supply chains. Operates direct-to-consumer retail and e-commerce channels.
Industry: Fashion & Apparel
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2009
WebsiteLinkedIn