Customer Experience Banker-(Dowagiac, MI)

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Customer service","Relationship management","Communication","Presentation","Sales proficiency"]

Serve as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships. You’ll identify customers’ financial goals and needs, recommend deposit and other banking products, and process transactions accurately while balancing daily. Through a disciplined sales approach—follow-up, outbound calling, and referrals—you’ll educate customers and partner across the bank to deepen relationships while following all operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
1 week ago

Customer Experience Banker-(Dowagiac, MI)

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Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships. You’ll identify customers’ financial goals and needs, recommend deposit and other banking products, and process transactions accurately while balancing daily. Through a disciplined sales approach—follow-up, outbound calling, and referrals—you’ll educate customers and partner across the bank to deepen relationships while following all operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Educate and understand consumer deposit products.
  • •Identify opportunities to grow customer relationships through disciplined sales, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor’s Degree.
  • •1+ year or more in customer service in banking, financial services, or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Skills:Customer serviceRelationship managementCommunicationPresentationSales proficiency
Tech Stack:Mobile servicesOnline banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn