HSBC

1 day ago

ITIL,SDLC,/Consultant Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Drive end-to-end service design and service management for complex on-prem IT systems. Manage solution architectures, service offerings, key metrics, and resilience activities such as vulnerability management, patching, DR and role-swap. Act as an escalation point for delivery teams, ensure live transitions are documented and functional/non-functional requirements are met, and lead incident problem-management actions to prevent recurrence while managing SLAs and continual service improvement.

Location: Pune

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

•Define and balance service offerings between business/customer needs and cost.
•Manage design processes, solution architectures, and service metrics.
•Own resilience and risk activities including vulnerability management, patching, role-swap, and DR.
•Escalate for development and delivery teams and ensure live transitions are documented against functional/non-functional requirements.
•Drive continual service improvement by preventing incident recurrence, addressing L3 incidents within SLAs, and managing stakeholder visibility into availability/operability metrics, risks, and controls.

Key Requirements

•Deliver solutions for complex on-premises IT systems.
•Lead a virtual/offline team across multiple disciplines, geographies, and time zones.
•Apply technical knowledge of infrastructure patterns/products (e.g., RedHat Linux, IBM Websphere MQ, Oracle/Mongo, z/OS, OpenAM/Transmit).
•Have IT risk management skills with proven application management and governance experience.
•Experience with incident/problem/event/change/capacity management and service transitions; exposure to patching, vulnerabilities, and DR/roleswap activities.

Experience:On-premises ITInfrastructureIT service management

Certifications:Agile / Scrum certification

Tech Stack:ITILSDLCRedHat LINUXIBM Websphere MQOracleMongoZ/OSOpenAMTransmit authenticationAgileScrumDevOpsIT Risk ManagementIncident ManagementProblem ManagementEvent ManagementChange ManagementCapacity ManagementService TransitionDR

Company Brief

HSBC

Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn

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HSBC

1 day ago

ITIL,SDLC,/Consultant Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Pune

Workplace: Onsite

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Key Responsibilities

•Define and balance service offerings between business/customer needs and cost.
•Manage design processes, solution architectures, and service metrics.
•Own resilience and risk activities including vulnerability management, patching, role-swap, and DR.
•Escalate for development and delivery teams and ensure live transitions are documented against functional/non-functional requirements.
•Drive continual service improvement by preventing incident recurrence, addressing L3 incidents within SLAs, and managing stakeholder visibility into availability/operability metrics, risks, and controls.

Key Requirements

•Deliver solutions for complex on-premises IT systems.
•Lead a virtual/offline team across multiple disciplines, geographies, and time zones.
•Apply technical knowledge of infrastructure patterns/products (e.g., RedHat Linux, IBM Websphere MQ, Oracle/Mongo, z/OS, OpenAM/Transmit).
•Have IT risk management skills with proven application management and governance experience.
•Experience with incident/problem/event/change/capacity management and service transitions; exposure to patching, vulnerabilities, and DR/roleswap activities.

Experience:On-premises ITInfrastructureIT service management

Certifications:Agile / Scrum certification

Company Brief

HSBC

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn