Customer Sales Associate

Trane Technologies
California
Workplace: OnsiteFull timeUSD 44,300 - 89,424.99Function: SalesEducation: high_schoolSkills: ["Customer service","Problem-solving","Relationship building","Order accuracy","Customer focus"]

Serve as a trusted advisor for customers visiting Trane Supply stores, helping resolve parts and equipment issues and recommending the right products and add-ons to grow sales. Manage order processing with high accuracy, handle quotes and invoices, respond to parts and supply inquiries and complaints, and stay current on product offerings and promotions. Support customers via phone and in person, assist with inventory/warehouse tasks, and may work overtime or weekends as needed.

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Trane Technologies
Trane Technologies
1 month ago

Customer Sales Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve as a trusted advisor for customers visiting Trane Supply stores, helping resolve parts and equipment issues and recommending the right products and add-ons to grow sales. Manage order processing with high accuracy, handle quotes and invoices, respond to parts and supply inquiries and complaints, and stay current on product offerings and promotions. Support customers via phone and in person, assist with inventory/warehouse tasks, and may work overtime or weekends as needed.
Location: California
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Support customers by determining the best way to resolve problems and ensure customer satisfaction.
  • •Partner with customers to grow sales by identifying related products and add-on extensions.
  • •Process customer orders and respond to inquiries, questions, or complaints for parts and supply offerings with solutions for satisfaction and future sales.
  • •Maintain current knowledge of Trane products, offerings, and promotions to deliver a premier customer experience and drive sales.
  • •Execute quote and order management processes accurately (enter quotes/invoices and follow through on fulfillment), including assisting with warehouse/inventory work as needed.

Pay and Benefits

Salary: USD 44,300 - 89,424.99

Key Requirements

  • •Have an H.S. Diploma or General Education Degree (GED).
  • •Bring inside sales or retail (or related) experience.
  • •Have experience in a fast-paced, customer-focused environment with attention to customer service, continuous improvement, and safety.
  • •Demonstrate proven experience building customer relationships and providing professional customer service in challenging situations.
Education:High School
Skills:Customer serviceProblem-solvingRelationship buildingOrder accuracyCustomer focus

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn