Solutions Engineer

Quantum Metric
London
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3-5 yearsSkills: ["Communication","Presentation","Customer-facing","Pre-sales","Technical-sales"]

Solutions Engineer (UK, Italian-speaking) provides pre-sales technical support, crafts product demonstrations and POCs, and shapes technical account strategy in partnership with Account Executives. You’ll work remote-first, collaborating with customers across the UK, leveraging web tech knowledge and CXM expertise to address customer needs while growing in a startup-like environment.

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FursaFursa
Quantum Metric
Quantum Metric
6 months ago

Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 41 minutes agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Solutions Engineer (UK, Italian-speaking) provides pre-sales technical support, crafts product demonstrations and POCs, and shapes technical account strategy in partnership with Account Executives. You’ll work remote-first, collaborating with customers across the UK, leveraging web tech knowledge and CXM expertise to address customer needs while growing in a startup-like environment.
Location: London
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Provide world-class pre-sales technical support to the sales team and act as the subject matter expert on customer experience management
  • •Deliver product demonstrations and lead proofs of concepts, often in the customer’s production environment
  • •Develop and execute technical account strategies in partnership with Account Executives
  • •Collaborate across teams to write white papers, assist in building online help, and create training materials as needed
  • •Adapt in a startup-like environment, wearing multiple hats to get things done
Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceEquityPension

Key Requirements

  • •Fluency in English and Italian to support and communicate with customers
  • •Ability to work in a fast-paced, continually evolving environment
  • •Fundamental knowledge of analytical tools (e.g., Adobe, Google)
  • •3-5+ years of experience with client-side web technologies (HTML, JavaScript, React, Angular, Ember, Meteor, etc)
  • •Excellent communication and presentation skills
Experience:3-5 yearsSaaSStart-upsCustomer-facing
Skills:CommunicationPresentationCustomer-facingPre-salesTechnical-sales
Languages:EnglishItalian
Tech Stack:HTMLJavaScriptReactAngularEmberMeteorWeb frameworksCXM

Company Brief

Quantum Metric
Provides a digital experience analytics platform that captures, analyzes, and visualizes customer interactions to help product, engineering, and design teams identify friction, prioritize improvements, and accelerate digital product outcomes.
Industry: SaaS
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: Denver, United States
Founded: 2015
WebsiteLinkedIn