Insomniac - Seasonal Box Office Attendant (Bay Area)

Live Nation Entertainment
San Francisco
Workplace: OnsitePart timeUSD 16.5 - 19.61 hourlyFunction: Administration & Executive AssistanceSkills: ["Customer service","Professional communication","Conflict de-escalation","Attention to detail","Team responsiveness"]

Provide customer service at the box office/ticket resolution areas by assisting patrons with ticket orders using the Front Gate box office system. Verify will call orders, resolve ticket scanning issues at the gate, and process cash/credit card transactions accurately with Front Gate POS. Maintain a professional, upbeat presence in a fast-paced environment, stay informed on published festival information, follow safety/evacuation procedures, and escalate unanswered questions to supervisors.

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Live Nation Entertainment
Live Nation Entertainment
5 days ago

Insomniac - Seasonal Box Office Attendant (Bay Area)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Provide customer service at the box office/ticket resolution areas by assisting patrons with ticket orders using the Front Gate box office system. Verify will call orders, resolve ticket scanning issues at the gate, and process cash/credit card transactions accurately with Front Gate POS. Maintain a professional, upbeat presence in a fast-paced environment, stay informed on published festival information, follow safety/evacuation procedures, and escalate unanswered questions to supervisors.
Location: San Francisco
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Participate in training for the Front Gate box office system to assist patrons with ticket orders.
  • •Identify will call orders by verifying customer name, email, and credit card to distribute tickets properly.
  • •Resolve patron ticket scanning issues at the gate in a timely and courteous manner.
  • •Process cash and credit card transactions accurately using the Front Gate POS system.
  • •Maintain cleanliness/organization, understand published festival information and safety/evacuation procedures, and report to Box Office Management.
Travel: Medium travel

Pay and Benefits

Salary: USD 16.5 - 19.61 hourly

Key Requirements

  • •Sales and customer service-related work experience is preferred.
  • •Comfortable using a computer.
  • •Interact professionally with all individuals and de-escalate situations before they become unpleasant.
  • •Successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
  • •Maintain and carry a valid driver’s license at all times.
Skills:Customer serviceProfessional communicationConflict de-escalationAttention to detailTeam responsiveness
Licenses:Driver’s license
Tech Stack:Front Gate box office systemFront Gate POS

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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