SR. Sales Associate, KL East (Kuala Lumpur, Kuala Lumpur, MY, 53100)

Crocs Inc.
Kuala Lumpur
Workplace: OnsiteFull timeFunction: SalesExperience: 3+ yearsEducation: high_schoolSkills: ["Customer service","Team collaboration","Communication","Sales-driven mindset","Adaptability"]

Deliver exceptional in-store service and educate customers on products, promotions, and events using the C.H.A.R.M. service model. Support daily retail operations including POS management, stock replenishment, pricing/markdown processes, loyalty promotions, and cleanliness standards. Lead by example and collaborate with store management to improve sales KPIs, while following asset protection and inventory compliance procedures. Work rotational shifts aligned to the Resident persona (in-office 5 days).

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FursaFursa
Crocs Inc.
Crocs Inc.
15 hours ago

SR. Sales Associate, KL East (Kuala Lumpur, Kuala Lumpur, MY, 53100)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Deliver exceptional in-store service and educate customers on products, promotions, and events using the C.H.A.R.M. service model. Support daily retail operations including POS management, stock replenishment, pricing/markdown processes, loyalty promotions, and cleanliness standards. Lead by example and collaborate with store management to improve sales KPIs, while following asset protection and inventory compliance procedures. Work rotational shifts aligned to the Resident persona (in-office 5 days).
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Deliver outstanding service to consumers using the C.H.A.R.M. service model.
  • •Contribute to an enjoyable team environment by sharing suggestions, ideas, and concerns.
  • •Learn and assist in store departments including consumer service, product knowledge/placement, visual presentation, and stock room management.
  • •Support daily retail operations such as POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, and cleanliness/recovery standards.
  • •Follow Asset Protection policies and procedures including shortage prevention, inventory control, and compliance procedures.

Key Requirements

  • •Must be 16 years or older.
  • •Possess at least O Level or above.
  • •Minimum 3 years of working experience, preferably in retail.
  • •Fluent in English; proficiency in other languages is an advantage.
  • •Basic computer proficiency in Microsoft Word, Excel, and email, and able to operate retail Point of Sale (POS) systems.
Experience:3+ yearsRetail
Education:High School
Skills:Customer serviceTeam collaborationCommunicationSales-driven mindsetAdaptability
Languages:English
Tech Stack:Microsoft WordMicrosoft ExcelEmailPoint of Sale (POS)

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn