Assistant Store Manager I

Tapestry
Georgia
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Communication","Problem-solving","Conflict resolution"]

Partner with the Store Manager to drive sales performance, operational excellence, and team development in a luxury retail environment. Lead by example on the sales floor, deliver exceptional customer experiences, and resolve issues as a brand ambassador. Recruit, onboard, and coach team members, support omni-channel and digital engagement, and ensure compliance across scheduling, payroll, HR processes, loss prevention, and visual merchandising.

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FursaFursa
Tapestry
Tapestry
2 months ago

Assistant Store Manager I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance, operational excellence, and team development in a luxury retail environment. Lead by example on the sales floor, deliver exceptional customer experiences, and resolve issues as a brand ambassador. Recruit, onboard, and coach team members, support omni-channel and digital engagement, and ensure compliance across scheduling, payroll, HR processes, loss prevention, and visual merchandising.
Location: Georgia
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, and category initiatives; monitor KPIs and adjust strategies.
  • •Create an inclusive, high-energy environment that meets Coach Service standards and promptly resolve customer issues.
  • •Recruit, onboard, and coach team members while fostering a collaborative culture and talent pipeline.
  • •Support virtual shopping, clienteling, and customer data acquisition, and leverage social media trends to enhance customer experience.
  • •Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising; maintain store safety and vendor relationships.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems, with knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailLuxuryFashionService industries
Skills:LeadershipCustomer focusCommunicationProblem-solvingConflict resolution
Languages:English
Tech Stack:Microsoft OfficeOmni-channel servicesClientelingRetail systemsSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor