Strategic Account Manager, Mid Market

Own long-term partnerships with a portfolio of high-value mid-market sellers, helping them retain and grow through tailored, strategic guidance. Lead day-to-day account engagement while identifying growth opportunities, influencing adoption, and negotiating commercially sound outcomes. Anticipate complex challenges, use Square’s platform and payments/industry knowledge to design scalable solutions, and represent the voice of sellers to inform internal product and roadmap decisions through cross-functional collaboration.