Service Supervisor, Tysons Galleria (2nd shift)

Supervise day-to-day operations of a Lucid service center by assisting the Service Manager while leading service advisors, technicians, service assistants, and parts staff. Own performance management, scheduling, training follow-up, and customer-experience standards. Ensure work orders are accurate and complete, monitor workflow to keep repairs on time, handle client concerns, perform vehicle quality checks, and support compliance with industry standards and regulations.