Enterprise Account Manager (India)

NanoNets
Bengaluru
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Stakeholder management","Communication","Negotiation","Executive relationship management","Comfort in ambiguity"]

Own a book of enterprise accounts from POC kickoff through renewal, building executive alignment and driving Net Revenue Retention via expansion and on-time renewals. Partner with the Customer Success Manager as first resource for product support, demos, and early expansion discussions. Proactively identify upsell opportunities, run renewal outreach/negotiations starting 5 months prior, and track expansion ARR, renewal rate, and NRR while maintaining multi-threaded stakeholder relationships.

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FursaFursa
NanoNets
NanoNets
1 month ago

Enterprise Account Manager (India)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Own a book of enterprise accounts from POC kickoff through renewal, building executive alignment and driving Net Revenue Retention via expansion and on-time renewals. Partner with the Customer Success Manager as first resource for product support, demos, and early expansion discussions. Proactively identify upsell opportunities, run renewal outreach/negotiations starting 5 months prior, and track expansion ARR, renewal rate, and NRR while maintaining multi-threaded stakeholder relationships.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own a book of enterprise accounts from POC kickoff through renewal, building the commercial relationship and executive alignment
  • •Partner with the Customer Success Manager on product support, demos, and early expansion discussions
  • •Identify and execute upsell opportunities across expanded use cases, higher volumes, additional workflows/teams
  • •Own renewal outreach and negotiation beginning 5 months before renewal, using the health narrative delivered by the CSM
  • •Run commercial conversations on pricing, packaging, expansion scope, and contract terms; track and report expansion ARR, renewal rate, and NRR

Key Requirements

  • •3-5+ years of experience in account management, customer success (commercial), or account executive roles, ideally in SaaS, AI, or automation
  • •Experience driving expansion or growth within existing customer accounts
  • •Proven ability to run commercial conversations and negotiations
  • •Comfort working alongside technical/solutions-led teams
  • •Strong stakeholder management and communication skills, including navigating executive relationships
Experience:3+ yearsSaaSAIAutomationWorkflow automationAPI-driven products
Skills:Stakeholder managementCommunicationNegotiationExecutive relationship managementComfort in ambiguity
Tech Stack:SAPSalesforceAPI

Company Brief

NanoNets
Provides AI-based document automation and OCR solutions to extract data from invoices, receipts, forms, and documents using customizable machine learning models and APIs for enterprise workflows.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Boston, United States
WebsiteLinkedIn