Asst Customer Development Manager

HSBC
Beijing
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 3+ yearsSkills: ["Leadership","Coaching","Customer service","Problem-solving","Work under pressure"]

Assist the Area Manager in leading a customer development team by managing people, sales performance, training, coaching, and operational risk control. Monitor sales and service quality to ensure consistent, high-standard customer experiences and fair outcomes. Lead and motivate a mobile sales team focused on expanding new-to-wealth acquisition, building relationships outside HSBC to drive sustainable growth and profitability.

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FursaFursa
HSBC
HSBC
2 days ago

Asst Customer Development Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Assist the Area Manager in leading a customer development team by managing people, sales performance, training, coaching, and operational risk control. Monitor sales and service quality to ensure consistent, high-standard customer experiences and fair outcomes. Lead and motivate a mobile sales team focused on expanding new-to-wealth acquisition, building relationships outside HSBC to drive sustainable growth and profitability.
Location: Beijing
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Assist the Area Manager to lead a customer development team across people management, sales performance management, training/coaching, and operational risk control.
  • •Monitor sales and services quality to ensure sales/service processes are followed and customer experience standards are met.
  • •Ensure fair outcomes for customers in all situations.
  • •Manage, lead, and motivate a team of highly mobile sales staff focused on expanding new-to-wealth acquisition.
  • •Develop new relationships outside HSBC to drive sustainable growth and profitability.

Pay and Benefits

Perks:Flexible Working

Key Requirements

  • •Assist the Area Manager in leading a customer development team and managing people performance.
  • •Proven ability in mobile sales and knowledge of current products and target markets.
  • •Excellent customer service skills and strong interpersonal, leadership, and motivation skills.
  • •At least 3 years of experience in a supervisory role within a sales function.
  • •Strong sales, organization, and problem-solving ability; result driven and able to work under pressure.
Experience:3+ years
Skills:LeadershipCoachingCustomer serviceProblem-solvingWork under pressure
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn