Aon

1 month ago

Junior Documents Administrator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Support data administration for claims operations in a hybrid Krakow office. Process notifications, perform data analysis, ensure file quality and timely coverage analysis, and communicate with insureds and counsel. Identify risks in daily operations, escalate issues to leadership, and contribute to process improvements in a global team.

Location: Krakow

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Entry level

Key Responsibilities

•Process the notification and conduct subsequent advice, collection and settlement.
•Review and act with urgency in establishing initial and subsequent contact with all parties and key stakeholders, providing quality customer service and ensuring file quality.
•Communicate effectively with insureds, insured general counsel, and other parties to ensure timely coverage analysis and accurate policy information application.
•Identify areas of risk in daily operations and assess their impact, escalating issues to the team manager and/or business leader as needed.
•Act as an escalation point for issues related to processes and products, focusing on problem solving in difficult cases and escalation situations.

Key Requirements

•University degree or equivalent (ideally in accounting, economics, finance or administration)
•English level at least B2+
•Proficiency in MS Office
•Experience in claim or administration is an asset
•Very good numerical skills and high attention to detail

Experience:ClaimsInsuranceAdministration

Education:Bachelor's

Skills:Attention to detailProblem-solvingCommunicationTeamworkCustomer service

Languages:English

Tech Stack:MS Office

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Aon