Bilingual Receptionist

AspenTech
Mexico City
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Customer service orientation","Flexibility","Organizational skills","Attention to detail","Work independently"]

Provide front desk and administrative support for the Mexico City office as the first point of contact for employees, clients, visitors, and vendors. Manage reception and visitor check-in/out, phone coverage, shipping and deliveries, parking validation, conference room readiness, and facilities helpdesk tickets through MyIT while assisting with onboarding coordination and local guest directions. Maintain accurate logs, badge inventory, and reception documentation with minimal supervision.

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FursaFursa
AspenTech
AspenTech
1 day ago

Bilingual Receptionist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide front desk and administrative support for the Mexico City office as the first point of contact for employees, clients, visitors, and vendors. Manage reception and visitor check-in/out, phone coverage, shipping and deliveries, parking validation, conference room readiness, and facilities helpdesk tickets through MyIT while assisting with onboarding coordination and local guest directions. Maintain accurate logs, badge inventory, and reception documentation with minimal supervision.
Location: Mexico City
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Serve as first point of contact for employees, clients, visitors, and vendors; greet visitors and handle arrival sign-in, badge issuance, and visitor inquiries.
  • •Answer incoming calls and redirect callers to the appropriate parties according to established guidelines.
  • •Assist with day-to-day office and facilities support, including emergencies, event set ups, and safety/security-related requests.
  • •Maintain accurate visitor logbooks and badge inventory (accounting, activating, and deactivating badges) and keep the reception manual up to date.
  • •Manage shipping and deliveries (FedEx/UPS), parking validation tickets, employee profile updates (GAL and phone directory), and facilities helpdesk queue tickets meeting SLA targets.

Key Requirements

  • •On-site availability Monday to Friday 08:00am to 05:00pm (Area: Reforma).
  • •Good written and oral skills in both Spanish and English.
  • •Customer service oriented with flexibility.
  • •Good organizational skills and strong attention to detail.
  • •Intermediate knowledge of Microsoft applications (Outlook, Teams, Word, Excel, PowerPoint).
Skills:Customer service orientationFlexibilityOrganizational skillsAttention to detailWork independently
Languages:SpanishEnglish
Tech Stack:Microsoft OutlookMicrosoft TeamsMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMyITFedExUPSGlobal Address List (GAL)

Company Brief

AspenTech
Provides software and AI-driven solutions for process industries to optimize asset performance, engineering, and operations. Helps energy, chemicals, and manufacturing companies improve efficiency, reliability, and sustainability.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Bedford, United States
Founded: 1981
WebsiteLinkedIn