Technical Account Manager

Vultr
United States
Workplace: RemoteFull timeUSD 80,000 - 100,000 annuallyFunction: Healthcare (Clinical, Medical, Wellness)Experience: 3-5 yearsSkills: []

Technical Account Manager (TAM) post-sales role owning customer onboarding, architecture guidance, and ongoing technical health for Vultr’s CPU-based IaaS customers. You’ll lead onboarding, review architectures, drive customer success, and collaborate with Support, Product, and Engineering to optimize performance, cost, and expansion opportunities across global data centers.

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FursaFursa
Vultr
Vultr
4 months ago

Technical Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Technical Account Manager (TAM) post-sales role owning customer onboarding, architecture guidance, and ongoing technical health for Vultr’s CPU-based IaaS customers. You’ll lead onboarding, review architectures, drive customer success, and collaborate with Support, Product, and Engineering to optimize performance, cost, and expansion opportunities across global data centers.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Mid level

Key Responsibilities

  • •Lead onboarding for new CPU customers: environment setup, architecture validation, networking configuration, and workload migration planning.
  • •Advise on best practices for compute, storage, snapshots, networking, security, HA/DR, and scaling.
  • •Review customer architectures and provide optimization recommendations to improve performance, and increase reliability.
  • •Serve as the primary post-sales technical point of contact for assigned accounts; conduct regular technical reviews and QBRs to track progress, risks, consumption, and upcoming needs.
  • •Identify opportunities for customers to adopt additional compute types, storage offerings, networking features, managed databases, and orchestration services.

Pay and Benefits

Salary: USD 80,000 - 100,000 annually
Perks:Health Insurance401kRemote WorkDentalVision

Key Requirements

  • •3–5+ years in a TAM, Solutions Architect, Support Engineering, DevOps, or Technical Success role.
  • •Strong knowledge of Linux systems, virtualization, cloud networking (VPC, BGP, Network design), DNS, firewalls, load balancers and compute orchestration.
  • •Experience with containerization, CI/CD pipelines, and observability tooling.
  • •Significant hands on Kubernetes experience.
  • •Excellent communication, relationship-building, and executive presentation skills.
Experience:3-5 years
Tech Stack:LinuxVirtualizationVPCBGPDNSFirewallsLoad balancersCompute orchestrationContainerizationCI/CDObservabilityKubernetes

Company Brief

Vultr
Provides cloud infrastructure services including VPS, dedicated instances, block storage, and bare metal across global data centers. Targets developers and businesses with simple, high-performance, and cost-effective cloud compute and networking solutions.
Industry: Cloud Computing
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: West Palm Beach, United States
Founded: 2014
WebsiteLinkedIn