Field Service Engineer (Xi'an, SN, CN, 710054)

Ingersoll Rand
Xi'an
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 5+ yearsEducation: bachelorsSkills: []

Plan and execute regional customer service action plans, including building equipment records and supporting on-site installation, commissioning, troubleshooting, and customer follow-ups. Train customers’ equipment operators and maintenance personnel, and train regional service agents to ensure effective, compliant service delivery. Identify equipment improvement opportunities, support regional sales, and report issues to drive continuous product quality improvements.

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Ingersoll Rand
Ingersoll Rand
4 hours ago

Field Service Engineer (Xi'an, SN, CN, 710054)

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Last checked: 4 hours agoStatus: Live

Job Summary

Plan and execute regional customer service action plans, including building equipment records and supporting on-site installation, commissioning, troubleshooting, and customer follow-ups. Train customers’ equipment operators and maintenance personnel, and train regional service agents to ensure effective, compliant service delivery. Identify equipment improvement opportunities, support regional sales, and report issues to drive continuous product quality improvements.
Location: Xi'an
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Plan and organize the region’s customer service action plans.
  • •Maintain regional customer equipment records.
  • •Support on-site equipment installation, commissioning, troubleshooting, and customer follow-ups.
  • •Train customer equipment operators/maintenance personnel and regional service agents to ensure correct operation and compliant service.
  • •Identify improvement opportunities, support regional sales, provide issue feedback for quality improvements, and submit monthly and annual work reports.
Travel: Extensive travel

Key Requirements

  • •Bachelor’s degree or above in fluid/mechanical-related majors.
  • •5+ years of on-site service experience for mechanical equipment, with knowledge of vacuum systems and fan products.
  • •Ability to work in English is preferred.
  • •Proficiency in process operation procedures.
  • •Willingness to travel for long periods and handle high-pressure environments.
Experience:5+ yearsMechanical equipmentVacuum systemsFansOn-site service
Education:Bachelor's in 流体及机械相关专业
Languages:English

Company Brief

Ingersoll Rand
Designs, manufactures, and services industrial equipment and technologies including air compressors, power tools, fluid management systems, and downstream industrial solutions for manufacturing, construction, and commercial customers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Davidson, United States
Founded: 1871
WebsiteLinkedIn