Program Manager

AcuityMD
Boston
Workplace: HybridFull timeFunction: Program & Project Management (PMO)Experience: 10+ yearsEducation: bachelorsSkills: ["Communication","Leadership","Stakeholder management","Problem-solving","Negotiation"]

Lead end-to-end enterprise implementation programs within the Professional Services team for strategic healthcare and medtech customers, coordinating across sales, solutions engineers, and customer success to ensure a frictionless, high-impact experience from initial sale through ongoing expansion.

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FursaFursa
AcuityMD
AcuityMD
3 months ago

Program Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead end-to-end enterprise implementation programs within the Professional Services team for strategic healthcare and medtech customers, coordinating across sales, solutions engineers, and customer success to ensure a frictionless, high-impact experience from initial sale through ongoing expansion.
Location: Boston
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)

Key Responsibilities

  • •Oversee strategic customers throughout their implementation journeys
  • •Partner with account executives and solution engineering to scope, price, and position/services for implementation, integration, and ongoing premium success
  • •Project manage the implementation programs for our largest customers
  • •Lead setup, configuration, and testing of the AcuityMD platform for new clients to ensure proper functionality
  • •Coordinate internal/external resources to manage changes to scope and schedule for flawless execution

Pay and Benefits

Perks:Remote WorkLearning BudgetHealth InsuranceParental LeavePaid Leave

Key Requirements

  • •Bachelor’s Degree required; preferred focus areas: healthcare administration, science, engineering
  • •10+ years customer-facing experience
  • •5+ years leading large scale customer implementation programs in highly complex and technical environments
  • •Startup experience preferred
  • •Strong leadership skills with a proven track record of leading high-performing project teams
Experience:10+ yearsHealthcareEnterprise SaaSMedtech
Education:Bachelor's in Healthcare administration; science; engineering
Skills:CommunicationLeadershipStakeholder managementProblem-solvingNegotiation
Certifications:PMP
Languages:English
Tech Stack:CRMERPData lakeIntegrationAnalytics

Company Brief

AcuityMD
AcuityMD operates a digital platform that connects healthcare providers and clinicians with medical device manufacturers, offering clinical insights, real-world evidence, and tools to support product selection, procurement decisions, and device adoption.
Industry: HealthTech
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