Resales Specialist (Client Advisor) - West Hollywood

RealReal
Los Angeles
Workplace: OnsiteFull timeUSD 21 - 25 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Relationship-building","Self-motivation","Attention to detail","Organizational skills","Receptiveness to feedback"]

Drive retail sales as the primary revenue driver for a luxury resale boutique. Engage clients on the floor with suggestive selling to exceed daily and monthly targets, build and grow a personal client book through proactive outreach, and own your performance metrics and KPIs. Deliver seamless customer experiences across complex journeys, maintain brand standards, execute opening/closing procedures, and use Salesforce and internal tools to track preferences and streamline the sales process.

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RealReal
RealReal
11 hours ago

Resales Specialist (Client Advisor) - West Hollywood

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Drive retail sales as the primary revenue driver for a luxury resale boutique. Engage clients on the floor with suggestive selling to exceed daily and monthly targets, build and grow a personal client book through proactive outreach, and own your performance metrics and KPIs. Deliver seamless customer experiences across complex journeys, maintain brand standards, execute opening/closing procedures, and use Salesforce and internal tools to track preferences and streamline the sales process.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Engage clients on the floor to exceed daily and monthly sales targets through suggestive selling.
  • •Manage and grow a personal book of business by performing daily outreach to existing clients.
  • •Monitor and analyze individual sales performance, adjusting approach to meet shifting KPIs.
  • •Provide a seamless, elevated customer experience across entry to checkout while curating complex journeys.
  • •Maintain floor excellence and execute opening/closing procedures; use Salesforce and internal tools to track preferences and streamline sales.

Pay and Benefits

Salary: USD 21 - 25 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionCommuter Benefits401kParental LeavePaid HolidaysPaid Leave

Key Requirements

  • •1+ year of experience in a metrics-based retail sales environment.
  • •Proven track record of meeting and exceeding individual sales goals and KPIs.
  • •Comfortable with ambiguity and fast-paced change in a growing business.
  • •Positive, professional demeanor representing a luxury brand with integrity.
  • •Proficiency (or ability to quickly learn) Salesforce, Google Suite, and Mac iOS.
Experience:1+ yearsRetail salesLuxury retail
Skills:Relationship-buildingSelf-motivationAttention to detailOrganizational skillsReceptiveness to feedback
Tech Stack:SalesforceGoogle SuiteMac iOS

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
Glassdoor
Glassdoor: 3.3
WebsiteLinkedInGlassdoor